Receptionist - Weymouth, United Kingdom - ISS Facility Services

ISS Facility Services

Verified Company

Weymouth, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Receptionist

Location:
Dorset, DT4 8UB

Hours of work: 40

Contract Type:
Permanent

As a Receptionist, you will play a vital role in curating a workplace experience that enhances well-being, boosts productivity, and strengthens company culture.

Providing a welcoming and efficient front-of-house reception service, the Receptionist will ensure the highest possible level of customer service at all times, aiming for a five-star experience.

Your role is integral to our placemaking ethos, driving a key part of the customer experience.

You will be the main point of contact for all visitors, staff, and contractors entering the building.

As an ambassador of exceptional customer service, you will represent ISS and our clients with professionalism and enthusiasm, ensuring seamless coordination and resolution of any issues.

Key Responsibilities

Manage the front of house duties
Greeting all visitors promptly, completing all related security procedures, and offering all appropriate services to ensure exceptional workplace experience, for customers/clients/colleagues
Logging all visitors and contractors in and issuing passes
Collaborating with the help desk team to log issues/reactive faults and speaking to engineers when necessary
As a brand ambassador, you will be responsible for ensuring all site procedures and standards are met
Take ownership of all workplace areas ensuring a high standard of presentation cleanliness and functionality throughout
Establish good working relationships with the customers; to be recognised as the natural go to person and a trusted partner to deliver on our value proposition

Professional and Personal Competencies/Qualifications

Relevant corporate/hospitality/customer service experience with strong customer service focus
Facilities management experience
Experience using systems such as Microsoft Office (Word, Excel, and PowerPoint)
Highly motivated with a high degree of accuracy
Excellent communication skills (English written and spoken)
Good time management
Excellent customer service skills and a cando attitude
Ability to work on own initiative and as part of a team
Motivated committed and flexible

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Job Types:
Full-time, Permanent

Benefits: