Library Assistant - Preston, United Kingdom - Lancashire Teaching Hospitals NHS Foundation Trust

Lancashire Teaching Hospitals NHS Foundation Trust

Verified Company

Preston, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Come and join our amazing award winning team, delivering exceptional library services for staff and students working at Lancashire Teaching Hospitals.

We are really proud of the way that we work together and support each other to achieve the best outcomes possible for people using our libraries.

Our service is one where your ability to be flexible and work as part of a team will genuinely make a real difference.

You will be delivering front line library services, welcoming staff and students into our spaces and helping them to find the information that they need when they need it.

We pride ourselves on excellence in customer service, providing vital support to users of the library.

We are an incredibly valued resource according to our customers, "I find the team very helpful and imaginative in ways they can help the clinical work" (Library Survey 2019).

Lancashire Teaching Hospitals NHS Foundation Trust is made up of a dynamic group of 7000 individuals, who work collaboratively across a range of roles and services to ensure that our hospitals continuously provide excellent care with compassion

Our incredible team is made up of hard-working staff that consistently go above and beyond their duty of care to improve patient experience and sustain our services
- and we love to celebrate each and every one of them.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things.

Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Exchange information with all levels of Trust staff and students, including training in the use of eResources, the library catalogue and the Trust's intranet and internet sites.
When required, provide a basic library induction to individuals and groups.
Be involved in the Library & Information Health Network Northwest (LIHNN) and attend meetings when appropriate.
Keep up to date with library and information sector developments; participating in professional activities and attending training courses as part of CPD.
Assist with training and induction for new Library Assistants as requested by the Senior Library Assistant.
Participate in the PDPR Process as a reviewee and undertake learning and development opportunities, as agreed with your line manager.
Move and handle equipment/materials, using agreed moving and handling procedures
Deliver day to day Library services including enquiries, registrations, circulation, shelving and other routine tasks.
Provide interlibrary loans / document supplies to library users from local, Northwest and national sources and deliver a reciprocal service to other health libraries.
Assist senior library staff with stock management and decision making.
Support customers using IT equipment (e.g. computers, laptops, Ipads, printers etc.) and online resources; troubleshooting technical problems as required.
Search electronic resources for journal references, fulltext journal articles, and other information as required.
Handle money and ensure security of cash.
Responsible for the general upkeep, cleaning and tidying of library spaces and stock.
As required, participate in the collation and dissemination of various current awareness activities.
Ensure accuracy of data on the Library Management System
Ensure library users are registered in line with Library procedures and the data is stored in accordance with the Data Protection Act.
Participate in the collection of library statistics e.g. number of interlibrary loans and assist with service audits e.g. surveys.
Develop guides, posters, displays and other promotional materials using a range of Microsoft Office or online products e.g. Word, Publisher, Canva etc.
Assist with publications for social media.
Assist with marketing projects and participate in marketing and outreach events e.g. stands, promotional days etc.
Help coordinate promotional displays, highlighting national awareness campaigns and local initiatives.
Assist with evaluating the effectiveness of Marketing and Promotional strategies e.g. surveys, feedback etc.