Customer Engagement Executive - Hassocks, United Kingdom - Clearline Recruitmentment Ltd

Clearline Recruitmentment Ltd

Verified Company

Hassocks, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Customer Engagement Executive

Location:
Sayers Common, West Sussex

Salary:
£22,850 - £27,661 per annum depending on experience

Full Time:37.5 hours per week

Our client based in Sayers Common near Hassocks in West Sussex is looking to recruit a Sales Executive to trade aircraft component inventory by means of exchange, loan and sale.

Develop business relationships with customers in order to maximise revenue andprofit while ensuring on time delivery and high service level.

Responsibilities

Trade inventory by means of exchange, loan & sale
Broker sales by means of purchase or exchange
Utilise webbased Aircraft parts databases
Quote customers and follow up quote/sales opportunities
Negotiate with customers and suppliers to maximise profit and minimise cost
Implement credit checks as required, process customer orders, identifying delivery and any special requirements
Understand customer culture and way of trading
Develop Customer relationships and business opportunities with customers
Deliver high quality customer service and response
Understand component conditions, certification and airworthiness regulations
Understand IPC's, alternative part numbers and aircraft effectivity
Monitor customer return units and after sale process
Ensure all customer responsibility costs are recharged
Coordinate with internal departments to ensure on time delivery to the customer
Understand and adhere to Export Control regulations where relevant
Maintain up to date market knowledge
Adhere to company processes and procedures
Undertake other reasonable duties as required

Requirements:

Background in aviation or inventory trading preferred but not essential
Sales and/or customer support experience with the ability to deliver high level of customer service
Excellent communication skills at all levels, verbal and written
Numerate, accurate with the ability to meet deadlines
Good negotiation, organisational and time management skills
Ability to prioritise and manage workloads
Good problem solving ability with ability to use initiative and common sense
Good computer literacy, familiar in the use of Microsoft Word, Excel and Outlook
Experience of Quantum and web based Aircraft parts databases preferred but not essential
Selfmotivated and flexible with the ability to succeed in a busy team based environment
Excellent command of the English Language
European languages (especially Russian) are highly advantageous

For more information, please contact Chloe McCausland at Clearline Recruitment.