Billing Administrator - Birmingham, United Kingdom - Freightliner

Freightliner

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our commitment to you, once you join our team, is to foster growth and provide developmental opportunities to ensure you reach your utmost potential.

Job Title - Billing Administrator (6 month FTC)

Reports to - Billing & Receivables Manager

Location - Birmingham SSC

Function - Finance - Order to Cash

Job Purpose

Working as part of the billing team responsible for all billing activities within G&W UK entities with service delivery focused on timely invoicing/billing activity
Focus on producing invoices/billing activities in a timely manner and within targets set by the Billing Manager
Liaison with internal and external customers as required

Aims & Objectives

Ensure all billing are actioned for the designated customers
Ensure all billing are raised within the targets set to support the reduction of the over 28 days unbilled
Strong stakeholder relationships particularly with commercial and customers are developed and maintained
Compliance with all relevant legislation and internal controls, ensuring SOX compliance is effective

KPI's/Performance Measures

Consistently achieve timely and accurate delivery of invoices
Support the team in minimising unbilled revenue
Customer satisfaction %

Accountabilities

To ensure invoicing is completed in a timely manner
To assist in the reduction of all unbilled revenue
Liaise with the commercial team
Resolve and report any issue to your line manager as appropriate
To undertake additional responsibility and accounts as directed
Ensure that customers are your first priority & excellent customer service is delivered at all times
Manage a high level of workload & administer any adhoc projects to support the function & wider SSC
Ensure that all operational management queries are resolved within agreed time frames
Ensure all customer queries are resolved within agreed time frames
Other general administrative support associated with the SSC
Develop effective communication links with stakeholders
Take ownership of targets and objectives
Maintain a strong control framework, in line with agreed SOX controls & best practice

Working Relationships

Internal

Commercial team
SSC as a whole
All members of the finance team
IT
Internal audit

External

Customer base
Credit risk agencies as appropriate
External audit

Personal Specification

Substantial experience in billing management operations and shared services environment
Proactive, responsive and action orientated
Ability to work in a constantly changing & process challenging environment
Deliver to strict & tight guidelines
Able to maintain a high level of accuracy while meeting deadlines
Proven track record of achieving KPI's
Knowledge of our organisations industry would be an advantage
Comprehensive knowledge of billing and invoicing process & procedures is essential, along with ability to demonstrate excellent customer service skills
Excellent IT skills including word/excel
Selfmotivated, enthusiastic & flexible
Good organisational skills
Show passion with a 'can do' attitude
Aware & display correct behaviours associated with SSC
Working in a USowned subsidiary, with knowledge of SOX
Ability to work well in a team structure & environment, displaying great interpersonal skills

Competencies

Challenge the status quo and continuously improve to raise performance
Take accountability for results
Taking accountability for individual & where appropriate team's performance
Safety focus ensures the safety & welfare of staff & other stakeholders at all times
Balanced whilst striving for results, does not take themselves or daytoday activities too seriously, work hard/play hard & have fun
Develop ourselves creating time & taking accountability for personal development; ensuring regular feedback on performance is received

We are looking for the most committed and reliable individuals who possess the knowledge, skills and experience needed for their roles.