Hotel Reservations Agent - Broadway, United Kingdom - Farncombe Estate

Farncombe Estate

Verified Company

Broadway, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for a Reservationist / Reservations Agent to join our brilliant team at Farncombe Estate.

Set in a stunning part of the Cotswolds just above the beautiful village of Broadway, we offer our guests a luxury escape to the countryside and are proud to offer 4 AA silver star and 5 AA red star accommodation across The Fish and Foxhill Manor, along with rosetted restaurants and fantastic adventure activities across our 600-acre Estate.

We would love to hear from you if:

You have experience of working within the hotel sector, preferably within reservations or front of house and know the guest journey as well as the demands of the role
You have strong administrative skills and you are highly IT literate
You have a meticulous approach to tasks with a high level of attention to detail
You are an organised, task orientated person that can handle working on multiple tasks simultaneously

The role is a full time contract of 40 hours per week, working from Wednesday to Sunday. On Saturday and Sunday you are welcome to work remotely should you wish. You'll work either a 8.30am-5pm shift or a 9am-5.30pm shift.

In return, we offer an excellent hourly pay rate of £11.75, plus service charge (around £2,000-£2,500 per year).

We've been in Caterer's Best 30 Places to Work in Hospitality for 4 years in a row and love creating career opportunities for our team - Farncombe Estate features three award-winning hotels (including Dormy House and Foxhill Manor) is the perfect place to develop and learn.

We also offer a raft of excellent benefits including:

30 days holiday per year (rising to 35 after 5 years)
Enhanced pension
Critical illness cover
Access to mental health first aiders and an employee assistance programme from Hospitality Action
High Street discounts via Hospitality Rewards
Birthday lunch on the house
Estate discounts on dining, stays, wine, spa products and more

- £1000 when you successfully refer a friend