Senior Care Assistant - Epping, United Kingdom - Home Instead

Home Instead

Verified Company

Epping, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description
Home Instead Epping Forest is a family run business set up by Victoria and Jennifer Rigby 11 years ago.

Home Instead Epping Forest has a real family feel with many of the Care Professionals working for Home Instead for 5+ years.

We are looking for kind and compassionate care workers.

Job Description Job Purpose**To ensure that our clients receive the appropriate support and a high-quality service.

The Role

Carry out care calls to a high standard building a strong relationship with Clients.
Conduct client QA's.
Create, update and audit client care plans and assist with digital care planning.
Maintain accurate client and Care Professional records on Home Instead software.
Conduct client and Care Professional introductions.
Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
Support and mentor Care Professionals.
Provide support to the Client Experience team.
Maintain regular contact with clients and Care Professionals.
Any other duties as directed by your line manager.
Participate in oncall duties as required.
Ensure compliance with Home Instead's Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
Carry out any other duties deemed necessary for the successful operation of the business.

Qualifications

Must have
full driving license and means of transport if required within the territory to visit clients.
Experience in the care sector delivering a wide range of personal care services.
Experience of working with MAR sheets and medication.
Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
Knowledge and understanding of legislation and regulations specific to Health and Social Care.
Good communication skills with the ability to build rapport quickly.
Must understand the importance of confidentiality working within current legislation.

Additional Information
Please call our friendly recruiter, Debbie, on for more information