Receptionist - Sheffield, United Kingdom - Sheffield Health & Social Care NHS Foundation Trust

Sheffield Health & Social Care NHS Foundation Trust
Sheffield Health & Social Care NHS Foundation Trust
Verified Company
Sheffield, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

An exciting opportunity has arisen for a Receptionist to join the Single Point of Access/Emotional Wellbeing Service based in Sheffield.


Our team prides itself on being a group of experienced, supportive, and motivated individuals, with the ability to motivate and influence others, suggest, and implement ideas to improve service performance and efficiency and have excellent communication skills.

You should be enthusiastic about the challenges of working in a busy environment and can remain calm under pressure.

Additionally, you will need to possess excellent communication skills, be motivated, able to work independently and as part of a multidisciplinary team, and able to work with other partnership agencies.


We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.

What is it that makes our Trust such a special place to work? Well, it's all about the people.

Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.

It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of


If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.


We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.


  • To undertake telephone and reception duties as appropriate, including dealing with the general public over the telephone or face to face, taking comprehensive and effective message taking, fielding and diverting calls.
  • To maintain patient records and appointments to a high degree of confidentiality, including recording outcomes for service users attending the building.
  • To clearly communicate orally with members of the public where there may be barriers to understanding.
  • Be responsible for managing and booking rooms for appointments on behalf of clinicians/clinical administrators.
  • To maintain all information on noticeboards relating to the service, updating accordingly.
  • To undertake typing and producing documents as requested, using PC based word processing, spreadsheets and database packages.
  • To undertake general office administration tasks, including filing, photocopying, and processing stationery orders
  • To maintain accurate levels of stationery supplies, utilising the electronic ordering system for stock items.
  • To process all incoming and outgoing mail
  • To provide assistance to the Clinical Administrators where requested.
  • The postholder will be expected to support and adhere to general building protocols in relation to health, safety and security including weekly testing of the fire alarm and nurse call systems.
  • Working days are Monday to Friday
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