Transport Commercial Manager - Skelmersdale, United Kingdom - Aspion

Aspion

Verified Company

Skelmersdale, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Transport Commercial Manager

Skelmersdale

£40,000 - £50,000 (Depending on experience)

Monday - Friday

I'm currently recruiting for an experienced Transport Commercial Manager to join a large blue chip family run business who specialise within general haulage operations throughout the UK.

They are seeking a Transport Commercial Manager to support the current senior leadership team in generating new business, customer management and operator license compliance.

CPC Qualified (National)
Previous Commercial & operational experience within a transport or road haulage operation
Business Development experience within a logistics / transport operation
Must have Transport Management experience within a large fleet
Previous experience of being on a Operators License
Proven experience within a key account manager / commercial role, preferably within a general haulage / 3PL transport operation
3PL warehousing experience is highly desirable
An understanding of Transport optimisation & route planning modelling
Transport Customer Service experience
Previous experience within a fast paced transport office
Strong administrative skills
Ability to identify mistakes and correct them
Selflearner, the ability to continually learn, develop and adapt
Ability to work under pressure and to deadlines
Competent decision making
Proactive approach and problem solver

Duties and Responsibilities;

Work alongside the Director of Transport to enhance customer relationships and increasing revenue opportunities
Identify, develop and secure new business opportunities with existing and potential customers
Develop SLA's, KPI's and Service reporting to support commercial account management.
To listen to the voice of the customer developing plans in conjunction with the Senior Ops Team to deliver the customers contractual and stated needs. To actively seek opportunities to add value to the customers business developing short, medium

- and long-termplans designed to lock the customer into an ongoing relationship

To develop in conjunction with the Operations & Commercial Teams an account plan outlining key relationships and how they will be positively developed, actions required to support contract renewal and enhance the services already provided.
Deliver excellent customer service effectively dealing with account and customer queries
Provide support to the Transport team on customer opportunities, revenue and throughput on a regular basis
Actively create opportunities to grow the operations and increase the revenue streams within Transport
Resolve customer issues and complaints, ensuring critical KPI's are met
Provide accurate management information, statistics and reports as required
Ensure full compliance with regards to EU drivers' hours, including ensuring the WTD is adhered to
Ensure full driver compliance with regards to H&S, this includes ensuring drivers are fully trained and suitably qualified for the tasks carried out
Monitor and ensure vehicles are fit for purpose this includes ensuring vehicles are in compliance with all safety requirements as per our operating licence
Provide accurate management information, statistics and reports as required
Develop positive working relationships with other departments so that the departments can work as efficiently as possible

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