Claims Co-ordinator - Stoke-on-Trent, United Kingdom - Davies Group

Davies Group

Verified Company

Stoke-on-Trent, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Claims Co-ordinator

INDHP

In this role, you will play a vital role within the company and be the first point of contact for our customers.

You will provide exceptional customer service to all internal and external customers. You will need to be a great communicator, dedicated to providing a professional and empathetic service.

What will your day look like:

Answer inbound calls.
Issue reports to clients when required.
Resolve customer queries proactively.
Appoint suppliers.
Make outbound calls to customer/supplier/clients.
Dealing with and actioning associated tasks in relation to claims
To support the field adjusters and associates
Compile reports within the Adjuster/Technician partnership

Abilities And Knowledge:

Previous Insurance claims experience
Ability to delivering outcomes in a fastpaced environment
Capable to effectively communicate both written and verbal
Proven experience working as part of a team
Excellent time management and organizational skill
Competent numeracy, literacy, and IT skills
A proactive attitude, and enthusiastic Polite and courteous phone manner

A bit about Davies:

We are a global team of more than 7,500 professionals and growing, operating across the UK, Ireland, the US, Canada & Bermuda.

Specialising in professional services and technology firms, working in partnerships with leading insurance, which are highly regulated, global businesses.

We are a multi award-winning specialist professional services and technology business.

We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management.

Our values:

Davies is a community of outstanding people. We welcome different perspectives, support each other's ambitions, and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms, and sector expertise. Working together, we are greater than the sum of our parts.

We are
Dynamic - We readily adapt to the changing environment. We strive for what's next.

We relentlessly seek more:
for our business, our clients, our colleagues, and our communities.

We are
Innovative - We are solution-focused. We have an entrepreneurial mindset. We are empowered to discover new paths.

We
Succeed together - We support each other to grow. We value different perspectives, ideas, and experiences. We make an impact in our communities.

We are
Connected - We are united under one mission. We believe in the power of Davies to make a difference. We are greater than the sum of our parts.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Job Types:
Full-time, Permanent

Benefits: