Temporary Customer Service Advisor - Birmingham, United Kingdom - Page Personnel

Page Personnel
Page Personnel
Verified Company
Birmingham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
3 month temp role with the possibility of going perm

  • Great working patterns (Mon
  • Fri)

About Our Client:

Our client is a well-established, not-for-profit housing association, dedicated to providing affordable homes for individuals and families.

With a team size exceeding 500 people, they are committed to creating a positive impact in the Birmingham, Solihull community.

As a Temporary Customer Service Advisor you will be:

  • Resolving customer complaints and issues efficiently and professionally
  • Providing information about services and products offered
  • Documenting customer interactions and transactions
  • Providing feedback on the efficiency of the customer service process
  • Maintaining a high level of product and service knowledge
  • Working cooperatively with the customer service team to meet goals
  • Identifying and escalating priority issues

The Successful Applicant:


A successful Temporary Customer Service Advisor should have:

  • Experience within Customer Service/Contact Centre
  • Excellent communication skills
  • A strong customer service orientation
  • The ability to work well under pressure
  • The ability to work cooperatively in a team environment
  • A high level of empathy and understanding
  • The ability to problem solve and think critically
  • Can commit to a 3 month temp role

What's on Offer:


In return, our client can offer:

  • 3 month temp contract
  • Possibility of being perm
  • Great working patterns (Mon
  • Fri)
  • Weekly pay
  • Free onsiteparking
  • A supportive and friendly team environment
  • Professional development opportunities
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