Call Centre Operator - East London, United Kingdom - Page-Hired

Page-Hired
Page-Hired
Verified Company
East London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Call Centre Operator - Work From Home
Shifts pattern: 1 X evening + 1 X 12 hour weekend shift

Remote working

Emergency assistance, all inbound call centre.


The role of Work from home Call Handler:

  • Answering incoming calls promptly and professionally
  • Providing information and assistance to customers in a clear and concise manner
  • Handling customer inquiries, complaints, and concerns with empathy and patience
  • Resolving customer issues and escalating complex problems to appropriate personnel
  • Making outbound calls for followups, surveys, or other purposes
  • Updating customer information in the database accurately
  • Processing orders, returns, and exchanges efficiently

The ideal Part Time Remote Call Centre Operator:

  • Call centre experience
  • Good customer service skills
  • Good on the phone
  • Can think on feet

Job Offer

  • Good rate of pay
  • Immediate start
  • Full work from home model
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