Customer Service Advisor - London, United Kingdom - Huntress

Huntress
Huntress
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Location:
Oxford Circus


Hourly Rate:
£13.84

Hours: 9am to 5.30pm Monday to Thursday and 9am to 4pm on Friday - 4 days in the office, 1 day working from home

Start date:
ASAP - temporary assignment to start immediately


A leading provider of beauty products is looking for an experience Customer Service Advisor to join their team on a temporary basis.

As a Customer Service Advisor, you'll play a crucial role in ensuring their customers receive top-notch support and assistance.


Position Overview:


Seeking a passionate and dedicated Customer Service Advisor with excellent communication skills, a customer-centric mindset, and a genuine desire to help others.

This role offers the opportunity to interact with diverse customers, resolve inquiries, and contribute to the company's success.


Responsibilities:


  • Provide accurate information about their products/services, pricing, and policies.
  • Assist customers with order placement, tracking, and returns.
  • Troubleshoot issues and resolve complaints with empathy and efficiency.
  • Collaborate with other departments to escalate complex issues and ensure prompt resolution.
  • Maintain detailed records of customer interactions and transactions in our CRM system.

Requirements:


  • Must be available immediately as this is a temporary assignment
  • Proven experience in a customer service or related role.
  • Excellent verbal and written communication skills.
  • Strong problemsolving abilities and attention to detail.
  • Ability to multitask and prioritise tasks in a fastpaced environment.
  • Proficiency in using CRM software and other customer service tools.
  • A positive attitude and willingness to go above and beyond to meet customer needs.
  • Flexibility to work occasional evenings, weekends, or holidays as needed.

How to Apply:


If you're passionate about delivering exceptional customer service and making a positive impact, available immediately, able to travel to the Oxford Circus easily, we would love to hear from you.


Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

Date
08/03/2024

Job Ref.
MCD789651


Monique Cruden
Senior Consultant
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