Prescription Clerk - Plymouth, United Kingdom - Beacon Medical Group

Tom O´Connor

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Tom O´Connor

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Description
have a thorough knowledge of doors/ windows/ alarm.

Other Tasks Undertake a variety of SystmOne tasks to assist in the smooth running of the practice, contacting patients as requested by managers and clinical staff when required.

Responding to system wide alerts.

To maintain a thorough knowledge of all Practice procedures and work in accordance of written protocols Contributing to the development and improvement of services to patients To assist your colleagues in learning new procedures and offering support across the team when required.

To act as a mentor and/or buddy for new team members and apprentices within the team. Assisting with induction and training.

Confidentiality The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and the business.

In the performance of the duties outlined in this job description, the post holder will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

They will also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Any breach of confidentiality will be regarded as gross misconduct according to the Group Staff Handbook.

Equality and Diversity The post holder will positively support the equality, diversity and rights of patients, carers and colleagues to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.


Personal/Professional Development The post holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Health and Safety The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual and the practice infection control policy and published procedures.

Communication The post holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly.


Quality The post holder will strive to maintain and improve quality within the practice, and will: Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

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