Account Handler - London, United Kingdom - Jensten Group
Description
The role
- Provide daytoday service to meet client requests and requirements to retain existing allocated clients, working at moderate or high degrees of pressure according to targets and workload
- Produce factfinding documents or supporting documentation to assist the periodic customer review process
- Identify additional opportunities for profitable growth by recognising client exposures and recommending cover enhancements
- Negotiation of competitive terms with the product/service providers in order to satisfy client requirements
- Handling invoicing of all premiums due including effective credit control, where necessary
- To understand client's business operations, opportunities and risks and their approach to risk management and insurance.
- To ensure compliance with local procedures, customer service standards and external compliance regulations, e.g. FCA
About you
As one of our Account Handlers, you'll have excellent communication and written skills with a keen eye for detail.
You will be the type of person who wants to constantly develop, and you can expect fantastic career progression, training & development within the role and Insurance Industry in general.
You will also be or have:
- Insurance background
- Relevant qualifications (e.g Cert CII) or working towards (ideally)
- Great customer service skills
- Excellent telephone manner, being able to network & build working relationships easily
- Drive and genuine passion to learn and develop within Insurance
- Worked in a similar role previously, with experience of working with Insurers and clients
- Able to use initiative and can multitask, updating relevant systems and admin
- Acturis systems knowledge & experience (ideally)
Rewards & Benefits
When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:
- Competitive salary with an annual pay review and bonus scheme.
- 25 days annual leave, plus a day off for your birthday and another for a religious holiday of your choice
- Auto enrolment into our excellent pension scheme (5% employer matched contribution)
- Flexbenefits
- A range of flexible benefits to choose from, that are most important to you
- Group Life Assurance cover
- 3 months Maternity, Paternity & Adoption leave all fully paid
- Professional qualification study support relevant to your role and career
- Perks at work
- Holiday purchase scheme
About Us:
Launched in 2018 Jensten is one of the UK's largest independent broking groups.
Growing organically and through strategic acquisition we now place over £300m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.
We fill the void in the market between a consolidator and a provincial broker.We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus.
Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.
And that is why you should join us
Our goal is to have people in our Group that enjoy being part of one team with the shared commitment to delivering insurance distribution excellence.
Our EVP work is key to maintaining and enhancing our culture and making Jensten Group a fantastic place to work, learn and grow.
Job Types:
Full-time, Permanent
Salary:
£20,000.00-£30,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company pension
- Cycle to work scheme
- Life insurance
- Onsite parking
- Referral programme
- Sick pay
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- commercial insurance: 1 year (preferred)
- professional indemnity: 1 year (preferred)
Work Location:
One location
Reference ID:
ID83657
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