Administration Officer - Oldbury, United Kingdom - Sandwell and West Birmingham NHS Trust

Sandwell and West Birmingham NHS Trust
Sandwell and West Birmingham NHS Trust
Verified Company
Oldbury, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The opportunity has arisen within the Health Visiting service in Sandwell & West Birmingham NHS Trust, a borough within the 'Black Country', for the above post.


We are looking for an administration officer who is dynamic, motivated, flexible and enthusiastic to join the Health Visiting Contact Centre.


The Health Visiting Contact Centre is an innovative way to provide administrative and telephone support for the health visiting service.

This is an exciting time within the service with many opportunities for forward thinking professionals who are keen to embrace change and provide the best quality care for our families

Day to day relationships will be with other members of the community nursing team, patients, carer and other partners within the multi agency network, including:


Internal:


  • Team Leader
  • Health Visitors
  • Community Nursery Nurses/Support Staff
  • Safeguarding Team

External:


  • Patients/carers/relatives
  • Children Services
  • Child Health Department
  • GP Staff
  • Children's Centre Staff
  • Local Authority


Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff.

Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.


We have three newly emerging strategic objectives:

  • Our People - to cultivate and sustain happy, productive and engaged staff
  • Our Patients - to be good or outstanding in everything we do
  • Our Population - to work seamlessly with our partners to improve live
To provide a comprehensive administrative service to the Health Visiting Service.

For full details of what this role entails, please see the attached Job Description and Person Specification


You should have good organisational abilities, excellent interpersonal skills and be able to communicate effectively utilising telephone, electronic and manual systems.

You must be confident in answering and directing messages by phone from a busy contact centre.
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