Head of Homeless Services - Liverpool, United Kingdom - YMCA Liverpool
Description
Responsible to:
Director of Homeless Services
Responsible for:
Allocated Homeless Services Managers
Hours of Work:
37.5 hours per week
Location:
YMCA Together Leeds Street
Salary and benefits:
- £41,457 per annum plus 5% on call allowance
- 35 days annual leave including bank holidays per annum
- Paid Medicash support
- Birthday day off
- Charity day of your choice
- Wellbeing Hours
- Cycle To Work Scheme
- Refer a Friend Scheme
- Company Pension Scheme 4%
- Funded Training Opportunities
Shortlisting and Interview Dates
Shortlisting 30th April
Assessment day 7th May 2024
Interviews 8th May 2024
YMCA Together is a registered charity and company Limited by Guarantee.
We were founded in 1846 and so we build on a long history of providing a place for people experiencing challenging times in their lives.
YMCA Together is a truly value driven organisation.Our vision is that everyone should feel safe, understood, empowered and positive for their future. We meet our vision by working within our values of Strength, Humility, Respect, Empathy and Kindness.
These SHREK values run through all that we do from recruitment to how we work alongside people in our services to our partnership approach with other providers.
Our clear vision and values come together to help us in our mission to inspire and support people to change their lives by instilling hope, valuing the person and maximising potential.
Job Purpose
The Head of Homeless Services is responsible for the effective operational management of our Temporary Single homeless supported Accommodation (including Leeds Street, Florence House, Ullet & Lister and Alt Bank House).
The post holder will line manage the Homeless Service Managers at allocated sites and provide day to day support, management, and leadership within the organisation.
Reporting to the Director of Homeless Services.Duties and Responsibilities
- Supporting the Leadership Team in the delivery and development of high quality services achieved through the involvement of service users, staff and other stakeholders
- Providing Line Management support to members of the Operational Leadership Team
- Contributing to the wider thinking and planning of the organisation to ensure vision and objectives are embedded and achieved
- To support services and managers to embed a therapeutic approach
- Establishing, promoting and maintaining relationships with key stakeholders.
Specific Duties
- Effective management and development of the Operational Leadership Team to ensure the delivery of the quality and financial objectives
- Ensure that company priorities and requirements are delivered to reflect both within and outside the organisation professional and exemplar services
- Lead on maintaining and building strong partnerships across the city
- Maintain effective communications with the central staff teams
- Ensure that the Quality Assessment Frameworks are continually monitored and sustained.
- Ensure adherence to health and safety legislative and regulatory requirements and YMCA policy standards
- Chairing relevant Operational meetings, conducting work reviews, identifying training needs and providing supervisions
- Lead disciplinary and grievance procedures when necessary.
Team
- Lead and manage by example
- Facilitate meetings and workshops as appropriate
- Assist in the development and updating of organisational policies
- Supervise, motivate and monitor training staff and freelances in their work
- Participate in the recruitment of staff and freelancers and lead on planning and overseeing their induction
- Ensure personnel records are correctly maintained
- Ensure effective communication with staff within YMCA Together
- Work flexibly to meet the changing needs of the organisation
- Undertake any other duties that may be reasonably requested.
Professional Practice and Development
- Attend regular supervision sessions with the Director of Homeless Services in accordance with the supervision contract
- Maintain good professional practice and ensure ongoing development, through use of supervision and training
- Provide progress reports to the SLT and key stakeholders as required
- Keep up to date with research and practice to maintain knowledge necessary for this post
- Respect the confidentiality of service users using the service and be responsible for the security of personal and confidential information
- Carry out all these duties within the organisation's safety guidelines.
The post holder will be expected to carry out other duties consistent with the responsibilities of the post and to demonstrate flexibility in all areas of their work including the willingness to attend team meetings and training outside of your normal working hours.
It is recognised that the association is operating in
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