Business Support Officer - South Shields, United Kingdom - LSS (Staff Recruitment and Training Agency)

Tom O´Connor

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Tom O´Connor

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Description

Purpose


To provide business support and assist in working towards the objectives of the Service/Directorate within Adult Social Care & Commissioning.


Roles and Responsibilities

  • To provide general business support relating to the service area.
  • Assist in the organisation and provision of business support in relation to the service area including maintaining records, organising and taking minutes of meetings, responding to and answering queries (including by letter), maintaining office systems, diary management, arranging room and travel bookings etc.
  • Ensure that office equipment, stationery and other office consumables (including basic maintenance) are ordered in accordance with purchasing procedures.
  • Undertake the management of manual and computerised records/management information systems, including the analysis, manipulation and production/presentation of reports, escalating any issues regarding accuracy and inconsistency of information where appropriate.
  • Provide advice, guidance or signpost staff, public etc with regard to internal policies/ procedures and external regulations/legislation.
  • Undertake complex IT based tasks.
  • To provide support in specialist duties that could be associated with this post.
  • Regularly demonstrate duties to less experienced employees (or equivalent), possibly including the allocation and checking of their work.
  • Undertake financial processing activities such as monitoring budgets, contributing to budget setting, handling and reconciliation of petty cash, processing of orders, invoices (incoming and outgoing), processing of creditor payments, raising debtors accounts in accordance with financial regulations.
  • Operate and demonstrate relevant ICT software packages e.g. word processing packages, databases, spreadsheets, specialist software etc. CAD, PRINCE2, Microsoft Project etc.
  • To act as a "superuser" for your area, including training staff on software systems, identifying staff training, coordinating system upgrades and resolving any problems highlighted to you by your colleagues.
  • Undertake the business support activities associated with project management e.g. undertake research and obtain information to inform decisions, the manipulation and presentation of data/information.
  • Undertake the completion and submission of complex monitoring forms, returns etc including those to external bodies.
  • Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits.
  • You will provide assistance as required to team members in the Service

You will:

  • Be required to cover other posts as required located in different buildings.

Mandatory Compliance Requirements

  • CV
  • Eligibility to work in the UK.
  • 2 satisfactory references.
  • 4 GCSE's including Maths and English.
  • BPSS Check to be completed upon offer (Disclosure Scotland)
  • Business Support experience.
  • A team with over 20 years Administration Public Sector/Trades/Built Environment/Construction Recruitment experience
  • Access to a wide selection of vacancies across the UK
  • The choice of PAYE or Limited company schemes
  • Weekly payroll service
  • Excellent rates of pay

Salary:
£11.00-£11.39 per hour


Work Location:
In person

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