Principle Training Officer - Ashby-De-La-Zouch, United Kingdom - District Enforcement Ltd

District Enforcement Ltd

Verified Company

Ashby-De-La-Zouch, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Environmental Crime in the Community is something that we must all work together on to reduce.

The Environmental Enforcement Team is a dedicated resource utilised by the Council to undertake a range of different activities within the local community to address this problem.

We are looking for an outstanding Training Officer to oversee and lead the training of new officers coming into the industry.

As the Principle Training Officer, you will be required to deliver District's accredited training programme to new recruits and upskill existing officers with a view of ensuring consistency throughout the Company.

Officers are given designated powers and will conduct foot patrol across Local Authority areas.

In the case of witnessing an offence, such as littering or dog fouling, they are required to issue a Fixed Penalty Notices to the offenders, whilst offering advice and providing information which will hopefully result in long-term behavioural changes amongst individuals.

About you

Ideally, we are looking for a person who is highly self-motivated and holds the right skill sets and behaviours, to support and coach both new and existing officers in delivering an outstanding service within the community.

Do you consistently act with conscience and integrity?
Are you willing to build and work with teams to achieve excellence whilst acting as an ambassador to both District and the Councils we work with?
Are you able to inspire and motivate individuals and Teams to achieve goals?
Would you describe yourself as a leader who can recognise and unlock the potential in others?
Can you work collaboratively and recognise and value the contributions of others?
Do you have great organisational skills and the ability to organise people to ensure that the service is delivered efficiently across the Company?
Are you able to use your initiative to recognise and take ownership of problems, provide solutions and act on them?
Do you recognise the importance of great communication, and do you can build strong relationships with colleagues and stakeholders?

- have experience in a customer service role, and experience of dealing with difficult situations and customers.
- be able to respond and deliver a service within a diverse community.
- be able to deal with offenders, often in demanding and/or sometimes hostile circumstances in a calm and assertive manner and communicate effectively to ensure that the offender understands the situation.
- have excellent communication skills, both written and spoken, with the ability to explain and respond to complaints in writing.
- have an understanding about client/contractor relationships and be able to communicate openly with Lead officers about the service.
- be confident in your abilities to line manage a team, be approachable and assertive with decision making.
- have knowledge of the legislation governing Environmental Enforcement.
- understand key performance indicator frameworks and experience of team performance around KPI's.
- have proficient IT skills, to be able to produce information in a range of formats.
- be willing to provide support and carry out foot patrol as required.

Salary:
£35,000.00-£40,000.00 per year

Benefits: