Blended Learning Business Administrator - Hethersett, United Kingdom - Norfolk Constabulary

Norfolk Constabulary

Verified Company

Hethersett, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Blended Learning Business Administrator

Closing Date:
Friday 17 November 2023 at 5pm

Work Type:
Full Time (37 hours) - Permanent

Salary:
£23,121 - £24,462 per annum

Department:
Joint People Directorate

Location:
Hethersett Old Hall, Norfolk / PHQ, Martlesham, Suffolk - Hybrid (Home Worker)

Activities and Responsibilities of the Post
Principle Purpose of the role

This post will be supporting the Learning and Development Team develop its online and virtual learning capability across Norfolk and Suffolk Constabularies.

You will work with the Blended Learning and Professional Development manager providing administrative support on the design and uploading of virtual content on our Learning Management System (LMS).

You will also support the broader professional learning team through webinar and masterclass support via Microsoft Teams and 365 technology.

Main Activities of the Role

Collate service requests received and bring them to the weekly team meeting. Then appropriately deal with responding to the service requests
Assist in the management of BiCB accounts
Assist in the management of College Learn accounts.
Create monthly team newsletter
Deal with force order entries
Upload various content into the LMS system as directed
Manage LMS events
Assist with the inhouse mentoring programme in relation to profiles
Manage the admin in relation to PNC training
Create data as directed by line management and customer requests
Set up, take minutes and create action from team meetings
Assist in training others in areas of knowledge in relation to LMS and MS365 as necessary
Create Microsoft 'forms' as directed
Liaise with stakeholders as necessary in support of the LMS and PD projects.
Any other duties that are commensurate with the role and grade as may be requested by management

Person Specification

It is essential that applicants meet the following criteria:

Demonstrate experience of undertaking a range of clerical and administrative tasks in a busy office environment
Experience of maintaining accurate, up to date databases, and of handling confidential and sensitive information
Effective planning, organisation and coordinating skills with ability to prioritise workloads and manage several work streams simultaneously
Attention to detail and accuracy
Effective interpersonal, oral and written communication skills with the ability to liaise at all levels, internally/externally, and work collaboratively to build positive working relationships
Working knowledge of Microsoft Office Suite, in particular writing statistical reports using Excel
Ability to work on own initiative whilst also being able to work effectively as part of a team
Ability to work under pressure to strict deadlines ensuring attention to detail and delivery against plans

It is desirable that applicants meet the following criteria:

Relevant experience of working in a Learning and Development environment
An understanding of working within a Police environment
Ability to travel within Norfolk and Suffolk as required

Hours of work are normal office hours on the standard police staff contract (Monday to Friday 08:00 to 16:00 with 36 minute rest break and on the flexi-time scheme).

This post is offered on a permanent basis.

Special conditions / Points to note

The purpose of this job description is to indicate the general level of the duties and responsibility of the role, the duties may from time to time vary without changing the general character of the role or the levels of responsibilities
Whilst the role is normally based at the aforementioned location, you may be required to work at other establishments across both Norfolk and Suffolk Constabularies as may be reasonably required. Police Staff Conditions of Service will be adhered to in such instances
All duties must be carried out in accordance with relevant Health and Safety legislation and good practice. A 'No Smoking in the Work Place' policy applies.
All duties must be carried out in a manner that supports the Constabulary's commitment to equality and inclusion

Norfolk and Suffolk constabularies are committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

Consideration will be given to whether the post can be delivered on either a part time or job share basis, in line with the organisational requirements of this role.

Job Types:
Permanent, Full-time

Salary:
£23,121.00-£24,462.00 per year

Benefits: