Lettings Officer - Cambridge, United Kingdom - Service Care

Service Care

Verified Company

Cambridge, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Lettings Officer

Location:
Cambridge, United Kingdom

Salary:
Competitive, based on experience

Are you looking for an exciting opportunity to make a difference in the housing sector? Do you have a passion for managing residential properties and ensuring a smooth letting process? If so, we have the perfect role for you
We are seeking a highly organized and motivated Lettings Officer to join our team in Cambridge.

As a Lettings Officer, you will play a crucial role in managing and coordinating the letting of Council residential properties.

Your main responsibilities will include assisting tenants during the moving in/out process and maximizing overall rental income.

Responsibilities:

Efficiently manage and coordinate the letting of Council residential properties.
Act as the primary point of contact for prospective tenants, responding to inquiries and arranging property viewings.
Assist tenants with the moving in/out process, including conducting property inspections, preparing tenancy agreements, and handling deposit returns.
Conduct thorough tenant reference checks to ensure suitability and compliance with the relevant policies and regulations.
Maintain accurate and uptodate records of property listings, rental income, and tenant details.
Collaborate with the maintenance team to address property repairs and maintenance issues promptly.
Proactively identify opportunities to maximize rental income, such as rental reviews and reletting vacant properties.
Provide excellent customer service to tenants, addressing their concerns and resolving any issues in a timely manner.

Requirements:

Previous experience in residential lettings or property management is highly desirable.
A strong understanding of relevant housing legislation, regulations, and best practices.
Excellent communication skills, both written and verbal, with the ability to effectively engage with tenants and colleagues.
Exceptional organizational and timemanagement skills, with the ability to prioritize tasks and meet deadlines.
Proficiency in using computer systems and software for recordkeeping and data management.
A proactive and selfmotivated approach, with the ability to work independently as well as part of a team.
A commitment to providing excellent customer service and maintaining high standards of professionalism.