Customer Service Advisor - Atlantic Wharf, United Kingdom - Essential Employment

Essential Employment

Verified Company

Atlantic Wharf, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Advisor needed in Cardiff £10.39phPAYE - Reference: RQ725324

To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken.
To listen patiently, to empathise with the customer's situation and convey a genuine desire to help and support.
To work with colleagues within the Contact Centre and other service areas to ensure the highest levels of first time call resolution and customer satisfaction.
To work with current and emerging technology to enhance customer contact services.
To ensure continuous improvement, initiating, facilitating and responding to change in a positive manner.

This is a Full time role on a temporary contract basis.
**Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.