Sales Administrator - Aldershot, United Kingdom - Mulberry Recruitment
Description
Sales Administrator
Location:
Aldershot
Salary:
£25,000
Hours of Work: 8:00 - 17:00 Mon - Thursday
8:00 - 13:00 Fri
An excellent new opportunity working for a specialist technical manufacturing company.
This customer focused position means you will be the first point of contact and play a key role in the day to day running of the business.
You need to be calm, professional and have a personality that will assist in developing strong relationships with customers.Responsibilities:
Process existing customers orders
Monitor orders with Production Planner and acknowledge customers within the target of 48-hours from receipt of order
Manage customer Date Stamp Renewals and liaise with in-house team to ensure work carried out efficiently.
Raise proforma invoices where necessary from in-house system
Deal with existing customer enquiries, liaising where necessary with other departments and the Production team, this may include teams calls with the customer.
Liaise with customers with regard to order collections/deliveries and with courier companies
Answer incoming calls and direct as necessary
Report all new sales -related concerns to the Customer Services Manager
Answer the front door entry system and ensure all visitors are appropriately administered
Other general administrative duties e.g. post and filing, visitors refreshments and organise lunches when required
Arrange, travel, hotel, car hire etc. to support business travel as required
Cover for colleagues when necessary
Person Specification:
Excellent customer relationship building abilities and understanding
Exceptional communication skills with the ability to be persuasive and procure buy-in from the business
Good knowledge of different business functions
Highly organised, with the ability to coordinate and delegate
Good interpersonal skills
Meticulous attention to detail
Good time management with smart presentation
Computer literate and awareness of web-based marketing and social media - MS Office & SAGE X3 or similar ERP software
Proactive nature
Willingness to learn
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