Sales Administrator - Aldershot, United Kingdom - Mulberry Recruitment

Tom O´Connor

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Tom O´Connor

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Description

Sales Administrator

Location:
Aldershot


Salary:
£25,000


Hours of Work: 8:00 - 17:00 Mon - Thursday

8:00 - 13:00 Fri
An excellent new opportunity working for a specialist technical manufacturing company.

This customer focused position means you will be the first point of contact and play a key role in the day to day running of the business.

You need to be calm, professional and have a personality that will assist in developing strong relationships with customers.


Responsibilities:

Process existing customers orders

Monitor orders with Production Planner and acknowledge customers within the target of 48-hours from receipt of order

Manage customer Date Stamp Renewals and liaise with in-house team to ensure work carried out efficiently.

Raise proforma invoices where necessary from in-house system


Deal with existing customer enquiries, liaising where necessary with other departments and the Production team, this may include teams calls with the customer.

Complete various customers progress chasing documents as required

Liaise with customers with regard to order collections/deliveries and with courier companies

Answer incoming calls and direct as necessary

Report all new sales -related concerns to the Customer Services Manager

Answer the front door entry system and ensure all visitors are appropriately administered

Other general administrative duties e.g. post and filing, visitors refreshments and organise lunches when required

Arrange, travel, hotel, car hire etc. to support business travel as required

Cover for colleagues when necessary


Person Specification:

Excellent customer relationship building abilities and understanding

Exceptional communication skills with the ability to be persuasive and procure buy-in from the business

Good knowledge of different business functions

Highly organised, with the ability to coordinate and delegate

Good interpersonal skills

Meticulous attention to detail

Good time management with smart presentation

Computer literate and awareness of web-based marketing and social media - MS Office & SAGE X3 or similar ERP software

Proactive nature

Willingness to learn

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