Advice Session - Bath, United Kingdom - Citizens Advice

Citizens Advice
Citizens Advice
Verified Company
Bath, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Position:
Advice Session / Trainee Advice Session Supervisor


Location:
Bath & North East Somerset


Closing date: 23 April 2023


Role details:


Job title:
Advice Session / Trainee Advice Session Supervisor

Location:
Bath & North East Somerset


Salary:
£17,600.55 pa


Salary pro rata:
No

Hours per week: 22.5 (Mon-Weds)


Type of contract:
Permanent


The Role:


Our volunteer advisers are supported by a team of Supervisors who are responsible for planning, organising and managing the practicalities of the daily advice session.

Due to an exciting new funding partner we are now seeking to expand this team.


You will provide support to advisers in using the information system and other resources, managing enquiries and identifying options for clients.

You will contribute to training in advice work and to quality assurance through case checking and file reviews, giving constructive feedback to volunteers to improve and maintain their performance.


In our drop in locations supervisors carry out brief initial checks to identify the best route for each client through the advice process.

This role will have responsibility for Supervision at our drop-in service in Midsomer Norton on a Wednesday each week.


We value diversity and promote equality and would welcome suitably qualified people with disabilities and ethnic minority applicants as these groups are under-represented in our workforce.


To Apply:


All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.

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