Customer Service Specialist - Liverpool, United Kingdom - Page Personnel

Page Personnel

Verified Company

Liverpool, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Market Leaders

Modern Office Space

About Our Client:

The client is a well know popular brand who combine amazing brands and products with flexible payment options to help them say yes to the things they love.

The client is passionate about helping our people get more out of life too; building careers with real growth

Be the key point of contact responsible for providing the highest level of customer service to customers
Someone that can listen and respond to the customer with empathy and understanding, whilst working hard to resolve their queries
Creating great customer interactions driving brand advocacy
Liaising with external suppliers professionally, minimising order cancellation or delays, mitigating customer dissatisfaction
Identifying vulnerable customers and deal with their queries in an appropriate manner

The Successful Applicant:

Good customer service background, 23 years
Adaptable and willing to learn
Computer Literate
Excellent telephone manner
Good track record of displaying excellent customer service
Be able to show empathy and sympathy
Be able to commit to a working pattern 37 hours per week between 08:0020:00 Monday to Sunday, hybrid working, 2 days per week in the office

What's on Offer: