Content Designer - Cardiff, United Kingdom - Welsh Revenue Authority
Description
Details:
Reference number:
Salary:
- £34,083 - £41,675
- A Civil Service Pension with an average employer contribution of 27%
Job grade: - Higher Executive Officer
Contract type: - Permanent
Business area: - WRA
- Strategy
Type of role: - Communications / Marketing
Working pattern: - Flexible working, Fulltime, Job share
Number of jobs available: - 1Contents
About the job
Benefits:
Things you need to know
Location
- We encourage flexible and hybrid working but although this role can be based anywhere, some office attendance is required depending on business need. This role is based in our Merthyr office or Cardiff office.
Job summary:
We're responsible for Land Transaction Tax and Landfill Disposals Tax. Our work raises revenue to support public services, like the NHS and schools, in communities across Wales. But that's not all, we're also involved with and support future tax design for Wales.
Join a place with purpose
You'll join a team of 80+ talented people from across 14 different professions. Our culture is best described as innovative, collaborative and kind.
By working together, we'll deliver a fair tax system for Wales.
You'll be working with
Our people come from a wide range of backgrounds and experience.
From Operations, Policy, Digital and Data, HR, Communications to Finance - there's a place for you in our friendly team.
You'll be our greatest asset
When you join us, you'll be part of a fair and inclusive team where you can thrive, be rewarded and heard.
And we're recognised for our innovation as a digital 'cloud-based' organisation that supports hybrid and flexible working that enables a great work-life balance.
Job description:
You'll play an important role in developing our external and internal channels to deliver 'Our Approach'. This means supporting people to pay the right amount of tax at the right time.
You'll be a self-starter, with strong influencing skills and a team player. As a key contact for internal and external stakeholders you'll be comfortable working with others.
By actively improving the digital content of the WRA website you'll use your editing skills to draft and edit content to help users complete their goal.
And you'll bring skills and experience in:
- explaining content decisions
- working independently
- independently identifying user issues and needs
- content administration and publishing processes
- content editing and writing to good practice standards
With an ability to work at pace you'll also support on crisis communications with guidance from senior communications colleagues.
"As our principal Content Designer, you'll have the autonomy and opportunity to help people achieve their goals across our services. You'll be supported by our friendly teams, with your personal development and wellbeing at the centre of your role. And by a culture that's kind, collaborative and innovative."
Carl Alexis, Chief People and Communications Officer
Person specification:
You'll be key to delivering our digital content approach by a clear focus on a user centric experience.
Most importantly, you'll help users to find out what they need to know.
And do what they need to do, as simply and as quickly as possible by:
- designing and managing effective user journeys, logical navigation across a wide content library to approved digital standards
- confidently championing and influencing high-quality content
- providing skilled content editing and design, excellent attention to detail, ability to write simply and clearly
- Sourcing and improving complex content to make it accessible to users
- meeting accessibility regulations across GOV.WALES and our intranet, main contact for web accessibility audits
- collaborating with the wider Welsh Government Digital team to support our presence on GOV.WALES
- managing the publication of our corporate and statistical reports to support the WRA's role as an official statistics provider
- working with bilingual content and bilingual platforms to deliver our Welsh Language strategy. You'll be supported by colleagues who are Welsh speakers and have access to translation services
Languages:
- The following list
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