Security Officer - London, United Kingdom - Mitie

Mitie

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Pay rate:
£11.95

Hours:
Full time

Location:
Regional Recruitment North West London

Job Overview:

Mitie is looking for Retail security officers who can deliver exceptional customer service whilst creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues.

You must hold a current SIA licence or valid SIA certificates (licence can be provided) and a full 5-year checkable employment/education history.

Main duties:

To deliver industry leading customer service
To deter violence and public order offences
To conduct patrols of the store
Utilising CCTV systems to support the reduction of crime and stock loss
Liaise with the store management teams
Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include:

Contracted hours
Annual leave entitlement
Pension and Life insurance schemes
Free uniform supplied
SIA Relicencing programme
Comprehensive induction and training programme
Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
Apprenticeship schemes
Progression and development opportunities

Job Overview

To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
To undertake additional training to ensure continuous selfdevelopment.

Security and Health & Safety

Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
Use common sense and initiative by immediately involving others if a situation appears to become threatening.
To maintain professional conduct in the face of difficult situations and challenging customers.
Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
Keep to schedules and demonstrate commitment to Mitie and the Client.
To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
To call emergency services and Communication Centre to report all incidents.

What we are looking for