Customer Service Administrator - Stanley, United Kingdom - CK Group
Description
Salary:
£12.00phr PAYE
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REF Number:
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Consultant:Mary Bolt
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Contact:
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Date Published:
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Sector:Pharmaceutical
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Location:Stanley, North East
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Discipline:Technical Support
CK Group are recruiting for a Customer Service Administrator to join an Animal Healthcare company at their site based in County Durham on a contract basis for 3-4 months initially.
Hourly Rate:
£12.00phr PAYE
Company:
Our client is one of thetop five global biopharmaceutical companies. They exist for one unique purpose - to save and improve the lives of patients, populations, and animals.
They are helping to transform the lives of millions of patients and populations in the UK by providing innovative medicines, vaccines and services, through our partnerships with the NHS and the work of the inspiring people who make up the company.
Location:
County Durham.
This site focuses on digital products and is the world leader in the design, development, manufacturing and delivery of solutions for animal identification.
Rewards:
As a PAYE employee you are entitled to:
- Weekly/monthly payroll options
- Pension
- Timesheet system
- Bike schemes
Customer Service Administrator Role:
- Identify and assess customers' needs to achieve satisfaction
- Increase customer engagement by offering consultative advice regarding a range of products and services.
- Manage the end to end process for orders, following department SOPs.
Your Background:
- Educated to GCSE level or above.
- Experience of a customer services role in a salesbased environment
- Experience of managing and resolving customer complaints
- Ideally knowledge of the agricultural sector and Farming industry including working practices and legislation
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