Doncaster Supported Housing Roles - The Riverside Group

The Riverside Group

Verified Company

Doncaster, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

There are various roles available including full time, part time and also night shifts.

All of our roles are working a rota as below which include some weekends (with days off during the week).

Flexibility is required to over annual leave and other absences.

Some of the current roles we have available include

Night Assistant (Part Time 28hrs £21,255 pro rata + 10 % night allowance)
Working a 4 week rota, including 2 out of 4 weekends: shifts are:

to 08.00

Support Assistant (Full Time 37.5hrs £21,255)
Working a 4 week rota, including alternate weekends; shifts are:

to 15.30
to 10.30

Support Worker (Full Time 37.5hrs £22,898)
Working a 4 week rota, including alternate weekends; shifts are:

to 15.30
to 10.30

Introduction

These are highly varied roles in which you will have the opportunity to help people choose the life they want to live.

Enabling people to grow, develop and achieve their goals, you will deliver support and guidance that has the scope to be life-changing.

You will also support to maintain tenancies.

Every day will present you with new challenges and opportunities.

That might mean you'll assist your customers in days out and social activities, and you will be there as a trusted support.

Riverside was established over 90 years ago and is one of the country's leading providers of services for people affected by homelessness.

We've grown to become a major provider of affordable housing in England and Scotland, with almost 56,000 homes in management and support over 12,000 people every year in our Care and Support services.

Through our housing, care and support services we enable people facing a wide variety of challenging circumstances to lead more resilient and independent lives.

The difference you'll make
You will be key in the day-to-day running of one of our supported housing services. We don't run care homes, so there's no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.

Working with people who have a range of needs, you could be doing any number of things.

From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams - to dealing with the emergency services including the Police and Ambulance, when the need arises.

You'll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.

So, who are you?
At times this role can be challenging but most of the time it can be incredibly rewarding.

You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you.

This role isn't for everyone, at times it's tough and at others incredibly rewarding. You will need to be resilient, empathetic and a real customer focus.

As a minimum requirement you'll need:

An understanding of supporting vulnerable people
this could include having your own lived experience of homelessness or drug or alcohol addiction
Ideally you will have experience of working with people in a customer facing environment
An understanding of the varying needs and requirements of the customer groups that you will be supporting
To be able to work as part of a team, and communicate confidently
A cando attitude with the capacity to develop positive working relationships with internal colleagues and external agencies
To be flexible, with the ability to work a shift pattern that includes days, nights and weekends
You'll be confident when using a computer to complete all required administrative tasks

If you're the kind of person that wants to do a really great job and make a difference to our customers, we think you'll love it here.

Sound like a challenge you'd like to take on? Then get in touch and let's talk about how you can help us transform lives and revitalise neighbourhoods.

The Benefits

28 days holiday, rising with length of service + statutory bank holidays per year (or time off in lieu if required to work them)
Option to 'Buy' up to an extra 5 days' holiday
2 days paid leave on top for volunteering
Paid overtime or Time Off in Lieu if you do more hours than contracted hours we'll give you that time back
Pension scheme where if you pay 6%, we'll top it up to a total of 15%
Life Assurance equal to 3x your base pay
Free and confidential counselling services (provided by AXA)
Eye care scheme, £25 towards a test and £50 towards glasses or lenses needed

We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.