Customer Administrator - Marston Green, United Kingdom - Elite Personnel

Elite Personnel
Elite Personnel
Verified Company
Marston Green, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Based on Birmingham Business Park by the NEC you will be working in a fast paced environment dealing with inbound and outbound calls.

Monday to Friday work schedule, 9:00 AM to 5:30 PM, with overtime opportunities available.


Key Responsibilities:


  • Input data accurately into Excel and other databases, ensuring information is uptodate and organised.
  • Deliver exceptional customer service, exceeding client expectations and building strong relationships.
  • Utilise your previous experience in customer service, ideally gained within an office or retail environment, to effectively address client needs.
  • Demonstrate proficiency in PC skills, particularly with Microsoft Excel and Word, to navigate databases and produce reports as needed.
  • Adhere to company policies and procedures while always maintaining confidentiality and professionalism.
  • Previous experience in a similar customer service role, preferably within an office or retail setting.
  • Excellent communication skills, both verbal and written, with a professional telephone manner.
  • Proficiency in Microsoft Excel and Word, with the ability to input data accurately and produce reports.
  • Strong attention to detail and organisational skills to manage multiple tasks effectively.
  • Ability to thrive in a fastpaced environment and work well under pressure.

Benefits:


  • Competitive salary of £25,000 per annum.
  • Opportunity to work in a dynamic and supportive team environment.
  • Additional benefits package to be discussed during the interview process.

Job Types:
Full-time, Permanent


Salary:
£25,000.00 per year


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Experience:

- customer service: 3 years (preferred)


Licence/Certification:

  • Driving Licence (preferred)

Ability to Commute:

  • Marston Green (required)

Work Location:
In person

Reference ID: 15276
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