Fxall Trade Support Specialist - London, United Kingdom - LSEG (London Stock Exchange Group)
Description
Role Responsibilities & Key Accountabilities:
Previous trade support experience within a highly pressurized environment (preferably within Inv Banking/Asset Management).
Strong FX/Options knowledge and FXALL understanding.
Proactively builds and applies relevant domain knowledge that may relate to workflows, data pipelines, business policies, configurations and constraints
Manages essential processes, drives remediation and automation while ensuring high quality standards are met
Holds responsibility for performance through execution, completion and tracking of Application Management services, driving continuous service improvement plans when necessary and identifying structural improvements where required.
Qualifications & Experience:
- Bachelors degree or equivalent in an IT related discipline
- Significant experience in ops, support and change in a business critical / regulated environment
- Demonstrable experience operating and managing service operations in a relevant technology domain
- Demonstrated experience and ability in managing time critical incident and recovery (crisis) situations and communication with internal stakeholders
- Significant experience contributing to post incident analysis and reviews, retrospectives and blame free post mortems
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities.
Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries.However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business.
You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth.
Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer.
This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.
Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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