Business Support Administrator - Fylde, United Kingdom - GLEG Limited

Description

GLEG Limited is an independent energy and sustainability consultancy, partnering with forward-thinking UK organisations to minimise their carbon footprint, deliver environmental compliance and control utility rates.

Due to continued growth, we are looking to recruit a
Business Support Administrator to join our family-owned company to provide support to employees, suppliers and customers in collating, inputting and recording business data within agreed KPIs.

The role is predominantly home-based with flexibility of working hours outside of the required core hours of Monday to Friday 09:30 to 15:00.

• Management of customer Letter of Authorities. Advising Account Managers when Letters of Authority are due to be renewed.
• Serving termination notice to suppliers within the relevant supplier termination window.
• Collating and inputting energy supply invoices accurately both manually and via electronic uploads to our bespoke energy and carbon reporting system.
• Ensuring 100% monthly data completion of all customers energy usage and spend is received and inputted to provide customer performance reports.
• Liaising with both suppliers and customers to ensure 100% energy and carbon data completion.
• Working with the customer Account Manager and suppliers to ensure all customer direct debits are set up where applicable.
• Validation of fixed price invoices to ensure billing accuracy.
• Taking full ownership of customer energy and carbon data completeness within internal SLAs.
• Supporting the Business Development team to update the Sales CRM System.
• Managing customer tax deductions, providing relevant forms to customers and suppliers.

• Solid experience with CRM software (e.g. Salesforce, Zoho CRM and/or HubSpot) and MS Office (particularly MS Excel and Powerpoint).
• Proven ability to look after multiple projects, while maintaining sharp attention to detail.
• Excellent communication, organisation and prioritisation skill.
• Strong verbal and written communication skills.
• Ability to work independently.
• Ability to work from home.
• Full UK driving licence/ from time to time UK travel will be required.

• Convenience of working from home the majority of your time.
• Uncapped commission scheme.
• Performance related bonus.
• Training and development opportunities.
• Twenty days annual leave plus bank holidays with an additional day added after each years' service to a maximum of twentyfive days per annum. Additional day of annual leave for birthday.

• Company pension
• Free parking
• Onsite parking
• Work from home

• Monday to Friday

• Bonus scheme
• Commission pay

• GCSE or equivalent (preferred)

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (required)

• English (required)

• Driving Licence (required)

• Blackpool (required)

• Blackpool: Relocate before starting work (required)