Senior Technical Consultant - Birmingham, United Kingdom - KPMG-UnitedKingdom

KPMG-UnitedKingdom

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Job description
This role is kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions.

It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm that is KPMG Microsoft Business Solution.

Responsibilities

The Lead Technical Consultant will lead the delivery of our Microsoft Dynamics 365 solutions
Be a champion for both technical and functional solutions across the Microsoft platform, driving the adoption of new features and technology
Have an exceptional understanding of Dynamics 365 technical and functional capabilities
Lead the design and development of sector specific templates to enhance the out of the box Dynamics 365 functionality, giving KPMG a unique selling point and also a resalable asset
Be responsible for ensuring our presales engagements are delivered with the same rigour and attention to detail as our client engagements
Define training needs within the team and coach other team members
Meet and exceed customer expectations of business knowledge, skills and behaviour.
Identify business/project risk and mitigate or communicate as necessary.
Ensure progress updates are communicated to relevant parties both formally and informally.
Identify practice development activities and help in defining how these will be delivered
Carry out additional duties as may occur from time to time as instructed and agreed by Directors.
In all activities, ensure timely completion of internal processes and mandatory training.
Represent KPMG Microsoft Business Solutions in a professional and positive manner at all times.

Requirements:

Qualifications and Skills

Deep and broad knowledge of technical capabilities of Dynamics 365, including appropriate certification. Must be able to show good knowledge of practices for Dynamics 36
Deep understanding of Azure and cloud technologies,.Net development and PowerBI.
Broad understanding of software development lifecycle, development management,

release management, data migrations, cut-over planning and early live support.

Broad knowledge of functional capabilities of Microsoft Dynamics 365 for Customer Engagement including core solution of Accounts, Contact and Activity management and at least one of the following:
Sales Management
Marketing automation
Project Services Automation
Customer Service Management
Field Services
Demonstrable knowledge of capabilities of the supporting software in the Microsoft stack (certification is a positive), including:
Azure SQL / SQL Server
PowerApps, LogicApps, Flow and Common Data Service
Visual Studio Team Service
Knowledge of best practices for working with offshore teams
Experience of Agile Methodology
Certification in TOGAF or Zachman Framework would be beneficial
Knowledge of other Marketing products are desirable
Click Dimension or Adobe Marketing Cloud
Microsoft Dynamics CRM Certifications (CRM, 2013, 2015, 2016, 365) are desirable
Graduate from a top University
A relevant degree within a computational or business discipline
Minimum 4 years handson proven functional experience in CRM configuration, standard customisation, standard workflows, dashboards, forms, views and standard reports development is a must;

Experience and Background

Expertise in providing both out of the box and development solutions in a Microsoft Dynamics 365 environment; Extensive experience as CRM consultant
Ability to lead engagements and present to the C-Suite stakeholders.
Experience with Dynamics 365 in a Lead Design Consulting role
Experience of large scale CRM implementations
Adept at Business Requirement Analysis with a focus on reducing development effort and simplifying delivery
Presales experience
Excellent presentation and demonstration skills
Business process mapping, modelling and documentation knowledge
Experience of mentoring junior and offshore staff