Receptionist / Building Supervisor - Newcastle upon Tyne, United Kingdom - Acorn Recruitment Limited

Acorn Recruitment Limited

Verified Company

Newcastle upon Tyne, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Receptionist / Building Supervisor

Permanent

Newcastle

£25k - £30k per annum

We have a very exciting opportunity for an experienced Receptionist / Building Supervisor at a prestigious property in Newcastle. This is a very exciting opportunity with a good understanding of facilities.

Main Duties

Receptionist:

Ensure all contractors have a valid permit to work, before commencing any works
Assist in managing the contractors on site providing guidance, support and site knowledge and ensuring they work within the site rules and guidelines
To ensure and control the necessary internal quality audits are undertaken and provide a detailed action plan, managing any noncompliance
Effectively manage site waste and recycling taking in to account environmental and health and safety factors
Maintain accurately tenant records and contact details

Health, Safety and Security:

Patrolling the site to prevent, detect and investigate; disturbances, offences on site, signs of intrusion, ensure security of doors and gates and that no unauthorised personnel enter restricted areas therefore creating a safe and comfortable working environment for tenants, employees and visitors
Responding to emergency situations as they arise, liaising with the emergency services, police, ambulance and fire service to resolve issues and maintain security and service, directing emergency vehicles and other traffic on site
To ensure all site related risk assessments and method statements are monitored, reviewed and updated as per schedule and as necessary
Testing the fire alarm systems including the setting and disengaging of the alarm panel, and the activation of the call points, promptly dealing with alarm activations
To take responsibility for your own and others health and safety, to carry out your role safely and to health, safety and security legislation and guidelines, using PPE as necessary
Proactively supervise on site health and Safety activities, reviewing accidents and promoting safe working practices

Customer Service and Reception:

Deliver excellent customer service to customers, colleagues and visitors to the Building at all times
Ensure deliveries, visitors and contractors are properly recorded on site and effective control takes place on access and egress
Reception duties, including meeting and greeting all visitors, answering telephone calls to take messages, answer questions, and provide information, logging visitors in and out via the visitors' book
Maintain good tenant relations and with their teams
Monitor the standards of cleanliness throughout the building and reception area liaising with the cleaning contractor to ensure standards are maintained

Requirements, Skills and Qualifications:

Working as part of a diverse team and supporting each other to achieve results
Physically fit and having mobility to be able patrol for the duration of shift and to respond rapidly to incidents
Have some knowledge and experience of building HVAC systems
To be able to communicate with customers, colleagues and visitors fluently in English
Observant and able to complete accurate reports
To have a working knowledge of own Health and Safety and COSHH qualified

Personal Qualities: