Radiology Administrator - Prescot, United Kingdom - St Helens and Knowsley Teaching Hospitals NHS Trust

St Helens and Knowsley Teaching Hospitals NHS Trust
St Helens and Knowsley Teaching Hospitals NHS Trust
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Prescot, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

From 1st April 2023, Southport & Ormskirk Hospitals NHS Trust will be joining together with St Helens & Knowsley Teaching Hospitals NHS Trust as part of a TUPE process to form a new collaborative NHS Trust.

We are currently awaiting confirmation of the name of the new Trust.


Any applicants who secure an offer of employment and/ or are due to commence their new role from 1st April 2023 onwards are advised that their conditional offer and contract of employment will be issued as per our normal recruitment process but will be under the new name of the organisation.

All the details of the offers of employment and contracts of employment will remain as advertised and these changes will not affect your employment with us.


Do you want to be part of our very friendly, hard-working and forward-thinking Administrative Team as a Radiology Administrator? If yes - a vacancy has arisen in this area of the Radiology Department.


The department provides a 7 day imaging service, and therefore the post will include evening, weekend and bank holiday duties.


Interview date: 27th April 2023

  • To provide a comprehensive administrative service in dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties.
  • Ensure cross cover working where appropriate.
  • Applicants should be hard working, enthusiastic and wellmotivated with good organisational and communication skills.


St Helens & Knowsley Teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside, and one of the few in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission.


We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across a much wider area in the North West, North Wales, and Isle of Man.

We are a Major Trauma Unit and the Mersey Regional Burns Unit.


Our '5 Star Patient Care' strategy is at the heart of all that we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time.


Our latest achievements include:


  • Acute Trust of the Year
  • HSJ Awards November 201
  • Trust rates Outstanding by CQC
  • Inspection August 201
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • Best acute Trust in the North West for quality of care (NHS Staff Survey 2021)
  • Best place to work in the North West (NHS Staff Survey 2021)


In the NHS Staff Survey 2021 the Trust scored the highest marks in the North West for the following areas.


  • Standard of care
  • Best place to work
  • Care of patients being the Trust's priority
  • Staff engagement
  • Staff morale
  • Compassionate and inclusive
  • Providing a safe environment for staff
Benefits of working for us

We provide many benefits for staff. Please see attached Staff Wellbeing & Benefits booklet for more information. Accessible version available upon request.


KEY DUTIES

  • Type Radiology reports on the Radiology Information System (RIS) from digital dictation.
  • Ensure all reports are distributed promptly to the referring clinician and specialist team where appropriate.
  • Ensure all coded reports are tracked through the Failsafe procedure.
  • Ensure appropriate follow up investigations are in place and liaise with Modality Appointments supervisors accordingly.
  • Mentor and train relevant staff as required by the Administration Services Coordinator.
  • Deal appropriately with concerns from staff in line with Trust policy
  • Accurate use of patient information using the Patient Administration System (PAS), including registration screen to check patient details are correct.
  • Ensure efficient audit processes in place concerning correspondence to ensure quality levels maintained and rectify accordingly.
  • Obtain information requested by Administration Services Coordinator.
  • Be able to work as part of a team, promote effective flows in the department to cover leave to ensure office runs smoothly.
  • Attend appropriate training, meetings and education sessions at the request of manager.
  • Work with managers to review working practices, ways of working and find solutions to problems.
  • Work in a flexible manner in accordance with the Trust Policy.
  • Make appointments following appropriate imaging services pathways.
  • When the patient is in contact with the appointment office:
  • Ask the appropriate clinical questions to assess appropriate preparation and time slot
  • Discuss with the patient a mutually convenient date and time
  • Book the appointment on the Radiology Information System
  • Send an appointment letter, appropriate literature and preparation to the patient
  • Arrange appointments for inpatient referrals:
  • Book appointment on the Radiology Information System
  • Liaise with the ward to arrange patient preparation and mode of transport
  • Access ADT to locate patient
  • Book porter on the Radiology Information System
  • General Telephone enquiries relating to patient requests to
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