Health Club Assistant - East London, United Kingdom - Ballymore
Description
Club House Assistant - Permanent, West Silvertown (E16)
Hours: 16 per week, 9am - 6pm Saturday & Sunday
Duties & Responsibilities
- To be the front of house face for the Clubhouse at the weekends in the busy periods.
- To check memberships on entrance of people who are using alternative access to get into the gym.
- Support in managing the security of the club house, preventing nonmembers accessing the facilities.
- Support in managing any daily complaints.
- Ensure you are there to help with any questions at the front of the clubhouse when needed.
- To maintain a friendly and professional welcome service to the residents.
- To ensure that residents adhere to the rules in the spa area and make sure it's a safe place for all residents to use and enjoy.
- To be the point of contact for any questions or queries from residents.
- Supporting in maintaining the cleaning levels for all areas of the club house.
- Support in reporting any maintenance issues.
- Support with tickets when required.
Skills & Experience
- Proven ability to build strong working relationships with clients.
- Passionate, lively, approachable and charismatic.
- Good team player.
- Ability to offer constructive advice to others.
- Good working knowledge of health & safety.
- Face to face customer services experience.
- Ensure that you can enforce rules and regulations.
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