Parts Advisor - Nuneaton, United Kingdom - Graham James Ltd
Description
Parts Advisor:
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Nuneaton _
About Our Client
My client is a large HGV main dealer network with multiple sites based in the UK. This Parts Advisor role will be based at the site in Nuneaton.
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We are seeking an individual who is passionate about delivering exceptional customer service, who will be able to control and maximise parts stock and sales and who is able to approach the role with a commercial mindset._
Parts Advisor Job Description
- Assisting technicians by looking up parts needed for vehicle repair.
- Answering phone calls and assisting walkins and wholesale customers with their part needs.
- Tracking and booking in all incoming or outgoing parts for a dealership.
- Locating available parts when the dealership is out of stock and thinking outside the box to ensure we keep customer vehicles on the road.
- Handling part payment collection and making sure all parts are billed appropriately.
- Packaging and shipping parts back to the manufacturer.
- Refer to parts manual to identify the right part for the make and model and year of vehicles being serviced.
The successful Parts Advisor:
- You have previous working experience as a Parts Advisor or in a parts position within the automotive industry.
- Have exceptional communication skills and love delivering brilliant customer service
- Retail counter and phone experience desirable
- You are computer literate and confident using technology
- Ability to use all appropriate modules of Keyloop/Kerridge
What's on offer?
- Starting salary: £23,000 £24,500 p/a plus bonus.
- Working week: Mon
- Fri 8:00 17:00 or 9:00 18:00 and alternate Saturdays 08:00 13:00
- A day off for your Birthday.
- Annual appraisals programme and progression opportunities.
- Long service recognition.
- Access to 100s of employee perks on Perkbox.
- Reward and recognition programmes, including our annual setting standards awards.
If you feel this is the job for you, please get in touch for a confidential chat....
Job Types:
Full-time, Permanent
Salary:
£23,000.00-£24,500.00 per year
Benefits:
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Onsite parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Nuneaton, Warwickshire: reliably commute or plan to relocate before starting work (required)
Experience:
Parts Advisor: 1 year (preferred)
Work Location:
In person
Reference ID:
INDOB
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