Customer Services Advisor - Havant, United Kingdom - Portsmouth Water Ltd
Description
CUSTOMER SERVICES ADVISOR
Key Responsibilities
- Delivering an exceptional level of customer service
- Resolving queries at first point of contact
- Listening to customers, understanding their needs and providing tailored solutions
- Processing account changes, paying excellent attention to detail
- Undertaking some backoffice administration tasks
- Being passionate about customer service
- Ability to communicate effectively
- Have a positive cando attitude
- Ability to work under pressure and multitask
- Strong IT skills
- Positive approach to Health & Safety
Salary:
£22,757.00-£25,670.00 per year
Benefits:
- Company pension
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
Work Location:
In person
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