Neurology Clinical Pathway Navigator - London, United Kingdom - Barnet and Chase Farm Hospitals

Barnet and Chase Farm Hospitals

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Main duties of the job:

The post holder will be expected to work as part of the Neurology admin team and will build relationships with key staff providing an efficient, reliable service for patients.

The administrator is responsible for providing a variety of admin tasks and for delivering a high standard of customer care to a wide range of client groups, including the multi-disciplinary team, patients, relatives and their careers.

Working for our organisation:

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts.

Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle.

From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

Detailed job description and main responsibilities:

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person specification:

Education & professional Qualifications:

Essential criteria:

Diploma level qualification or equivalent experience
English and Maths at GCSE level or equivalent
Courses/further study attended to demonstrate evidence of personal development

Desirable criteria:

Knowledge of medical terminology

Experience:

Essential criteria:

Previous experience of working with the public and/or patients in a healthcare environment
Experience of interaction with all levels of staff
Previous administrative and organisational experience
Experience of managing and prioritizing own workload and working to deadlines
Experience of dealing with nonroutine and complex problems

Skills and aptitudes:

Essential criteria:

Excellent written and verbal communication skills
Excellent organisational skills with meticulous attention to detail
Excellent customer care practice, being polite, sympathetic, patient and diplomatic
Understanding patient confidentiality
Knowledge of Cerner
Awareness of National and Trust pathway targets (such as 18 week RTT target)
Ability to confidently interact and share knowledge with staff at all levels
Proof of continuous learning and development
Ability to learn and assimilate information quickly
Ability to use databases

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Covid-19 Vaccination
Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
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AT

Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
If you are an
EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK

Please Note:

We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold
:

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If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system

The Trust uses
electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

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The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

Please note:

- _Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.