Customer Service Advisor - Huntingdon, United Kingdom - 1st Choice Recruitment

1st Choice Recruitment

Verified Company

Huntingdon, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

PH3168
Customer Service Advisor
Huntingdon

Full Time, Permanent

Monday - Friday - 40 hours per week - Between 8am & 6pm, Shift - 8am - 4.30pm, Shift two 9.

30am - 6pm (mixture of both)

£20,500

If you are computer literate and keen to learn - then our client offers a great opportunity to deliver first class customer service to their clients.

On offer is great training, support and mentoring to support you to succeed in your role and start your exciting career with them.

Skills Required:

Strong focus on delivering the very best customer service at all times
Effective communicator with a great telephone manger and the ability to build rapport
IT skills updating the database with relevant
Team player

Main Duties:

Providing efficient and accurate support to policy holders
Accurate message taking
Basic administration duties relating to the initial call recording the nature of the claim
Forwarding relevant internal paperwork
Updating customer records

Benefits:

25 days holiday
Annual bonus scheme
Annual personal review
Seasonal flu jabs
Team building events
7% employer pension contribution
Wide range of development and training
Employee assistance programme
Income Protection Scheme
Dress down Friday

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.