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Sales Support Administrator - Doncaster, United Kingdom - RSD Recruitment

RSD Recruitment

Verified Company

Doncaster, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Sales Support Administrator

Doncaster

£21,000 - £23,000 per annum

We are looking for an organised, friendly and self motivated candidiate
to support the after sales and distribution team within a luxury kitchen showroom.

This will be done through the delivery of optimum customer service solutions to existing and potential customers and promote the Company brand and image.

Key skills and responsibilities of the job:

Processing sales orders, back orders and special orders where necessary.
Keeping track of outstanding stock to re arrange delivery when stock arrives from other regions.
Arranging deliveries by liaising with customers and BDM's regarding delivery dates and addresses.
Raising customer returns
Approving collections on the collection portal booked by the customer
Taking card payments over the phone and allocating payments to the orders.
Daily invoicing of all collections and deliveries
Liaising with transport regarding delivery issues reported by drivers and ensuring deadlines are met
Serving customers on the trade counter (whether that is customers buying from clearance, collecting trade orders or retail collections)
Ensuring all incoming phone calls are answered promptly and dealt with in a professional and friendly manner.
Printing of delivery notes from the warehouse inbox arranged for delivery and collection by the showrooms.

Personal Attributes: