Associate Director - Birmingham, United Kingdom - BNP Paribas
Description
ASSOCIATE DIRECTOR (GPA CLIENT FINANCE -BIRMINGHAM) (JOB NUMBER:
BHM602 /GPA04)
The role
The Associate Director is responsible for leading the team of client accountants who provide accounting services to either the corporate occupier or investor property management clients.
- Managing Client Reporting teams to deliver monthly and quarterly reporting to meet the clients' accounting needs.
- Ensuring service levels and other targets agreed with clients and internal surveying teams are met, monitoring key performance indicators and reporting on a regular basis in accordance with client and departmental requirements.
- Ensuring all statutory, legislative and internal process requirements are met, including requirements of HMRC and the Royal Institution of Chartered Surveyors
- Working with the Head of Client Finance and SMT to create and continuously improve the client accounting capabilities and ensure the department is recognised both internally and externally as a leader in its field.
Key deliverables
- Lead the client reporting team, ensuring staff are of appropriate calibre, well trained and motivated, and organised effectively to meet client requirements
- Oversee recruitment, retention and career development of employees to develop committed, high performance, client focussed teams
- Assist in establishing and implementing departmental targets and set objectives for the client reporting team ensuring that they are communicated clearly and effectively, and that individual performance by team members against these objectives is monitored and measured
- Implement the company's performance management programme, adhering to and promoting internal performance standards, and ensuring areas for development and improvement are identified and addressed
- Provide coaching and support to members of the client reporting team to ensure appropriate levels of performance and technical skills are maintained
Processes
- Develop, implement and continuously improve processes and procedures to ensure service delivery standards for internal and external clients are met
- Assist in designing and implementing the departmental control framework and delegation policy
- Work with internal audit and compliance to ensure that all compliance and control requirements are met
- Participate in and monitor the effectiveness of controls of activities performed by the team
Service Delivery
- Ensure that members of the client reporting team understand and achieve internal and external client objectives and that service levels are defined, agreed and met
- Increase the range of services provided by Client Finance and the expertise deployed to develop key differentiators and assist actively in winning new business
- Develop and maintain effective relationships with internal and external clients and ensure effective coordination with the shared service and treasury functions to ensure satisfaction with all client accounting services delivered
- Support surveying colleagues in tenders for new work including the pricing of instructions and preparation of client pitches
- Monitor and control the content and quality of accounting deliverables to ensure information provided to clients is accurate, complete and timely
- Review and interpret client accounting requirements providing adhoc advice to clients and working with clients and the Client Finance team to refine deliverables and ensure effective delivery mechanisms
- Ensure all statutory and tax requirements for clients are satisfied and that both company and legislative procedures and controls are adhered to
Clients and Business Development
- Manages existing client relationships.
- Able to work on a broad range of projects referring only to senior colleagues/ external specialists on highly unusual or technical issues.
- Specialist in one aspect of own discipline. Broad knowledge of principles and practices of related disciplines
- Enhances BNP Paribas Real Estate's reputation through successful delivery
- Builds own network internally and externally
Person specification
Essential Qualifications
- Recognised professional accounting qualification (ACA, ACCA or CIMA)
- Proficient in MS Office
- Experience of leading property management and accounting packages for managing agents
- Experience of accounting techniques, internal and external reporting, finance operations and processes
- Service charge accounting experience
- Accounting and/or management operations experience
- Background in large accounting operations, ideally in a client or property context
- Strong people management, interpersonal and mentoring skills, with demonstrable experience of leading teams
- Ability to build team relationships and use influencing skills
More jobs from BNP Paribas
-
Head of Estates and Farm Agency Department
London, United Kingdom - 3 days ago
-
Senior Surveyor
Birmingham, United Kingdom - 6 days ago
-
Senior Cash
Birmingham, United Kingdom - 2 weeks ago
-
Strutt & Parker - Saturday Assistant, Chelsea
London, United Kingdom - 1 week ago
-
Senior Cash
Birmingham, United Kingdom - 1 week ago
-
Core Data Specialist
Swindon, United Kingdom - 2 weeks ago