Email Marketing Officer - Watford, United Kingdom - TJX Europe

TJX Europe
TJX Europe
Verified Company
Watford, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Discovery is at the centre of everything we do.

Wherever you find us around the world, if you can think of a product, you can probably find it in our stores.

We are part of the TJX Family which includes TK Maxx, and Homesense in Europe and the UK and across the rest of the world you will find us as TJ Maxx, Marshalls, HomeGoods, Sierra and Winners.

With variety comes plenty of surprises—our environment is ever-changing, and that's just how we like it.

Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself.

Are you ready to Discover Different?

Job Summary

  • Support growth of the channel by project managing new customer facing and process improvement initiatives
  • Responsible for developing customer segmentation and targeting based upon a defined contact strategy
  • Work with the country marketing teams to support an omnichannel customer journey
  • Collaborate cross functionally to ensure campaign alignment, for example with the online conversion, creative, loyalty, CR, social, PR and Homesense teams to ensure campaign alignment

The Role:


An analytically minded marketeer would thrive in this role as it requires a good understanding of how to use systems and data to improve the effectiveness of CRM campaigns or equally an eagerness to learn.


An important aspect of this role is working collaboratively with the other functions across the business to ensure that there is consistently campaign alignment to broader strategic objectives.


Key Responsibilities:


  • Developing creative briefs and managing timelines to ensure deadlines are met
  • Delivering an omnichannel customer experience throughout all communications
  • Support the wider business in utilising customer data for broader campaign objectives
  • Monitoring of customer database and collaborative management of this with Customer Analytics team including data hygiene, profiling, and segmentation
  • Running customer facing and process improvement projects to budgets and timelines

Key Skills, Knowledge & Experience

  • Previous experience in a marketing environment, preferably as part of a retail marketing team
  • Eagerness to learn and stay up to date with leading omnichannel and CRM innovation
  • Proven track record of building relationships cross functionally / cross teams to deliver results
  • Strong ability to interpret data and put insights into practice
  • Experience developing creative briefs and working with creative teams to deliver campaigns is desirable
  • Experience using Google Analytics and IBM Marketing cloud preferred
  • Brilliant multitasker with strong time management skills and has experience of delivering campaigns to short timescales
  • Strong team player
  • Attention to detail and a cando attitude is key
  • Ability to work well in a fast paced environment
  • Selfmotivated and demonstrates use of initiative
Come and Discover Different at TJX. From opportunity and teamwork to growth, we think you'll find that it's so much more than a job.

When you're a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding the greatest deals and fantastic style.

Best of all? They have a lot of fun doing it.


We care about our culture, but we also prioritise the important things like competitive salaries, solid benefits and plenty of room to grow in your role.

It's our way of empowering you to make your career here.


We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.


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