Spa Receptionist - Sutton Coldfield, United Kingdom - The Belfry Hotel & Resort

The Belfry Hotel & Resort
The Belfry Hotel & Resort
Verified Company
Sutton Coldfield, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

We have a fantastic opportunity for an overnight bar cleaner to work in our dynamic team at The Belfry, England's leading Hotel and Resort.

We have 320 bedrooms, 2 rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous for golf.

We have a really exciting year so far at The Belfry, starting with hosting The British Masters in June 2023, and continuing with the launch of new training and development opportunities and incentives.


Belfry Spa
The Belfry Spa is an iconic venue which is extremely popular with the local community and hotel guests.

We provide over 800 treatments per week, and work hard to ensure each guest experiences the best The Belfry has to offer.

Whilst massage is the most popular appointment choice, we also offer a range of treatments on our Spa packages to ensure variety for our therapists and guests.

Despite our size, we are an independent resort, and we are proud to maintain an atmosphere of a smaller spa, putting our team's ideas into practice and spending time together.


Salary


The on-target earning potential for this role is £ £10.97 hourly rate, compromising of a base hourly rate of £ £10.42 plus a qualified estimate of £0.

55 gratuities per hour


About the role


This role is mostly at the weekend, but also may be required to pick hours in the week to cover holidays.

Set within the busy Spa, as a Spa Receptionist, you will deal with all spa bookings and arriving / departing guests


Your role will include:

  • Identifying opportunities to recommend treatments
  • Recording accurate details and requirements of bookings
  • Answering telephone queries
  • Providing guidance and assistance with retail products

About you

  • Experience within a spa environment or hotel reception environment is desirable but not essential
  • A high energy, salesfocused individual
  • Excellent attention to detail and organisational skills
  • Approachable and friendly
  • This is a fantastic opportunity for someone looking to develop their career within the resort

Belfry Benefits

Wellness

  • Discounted gym membership and access to teamled fitness sessions, such as our Belfry running club
  • Team social events throughout the year
  • Belfrywide wellness programme with external speakers, focusing on 'mind, body & soul'
  • The Burnt Chef Project partnership, offering unlimited, fullyfunded counselling and mental health support
  • Wagestream access to all employees track earnings, saving accounts, and access to wages when you want
  • Healthcare schemes: life assurance, 24hour GP, health cashplans
  • Employee Assistance Programme
  • The Belfry is committed to the Hotelier's Charter, demonstrating our commitment to our people

Showing some appreciation

  • Long service awards
  • Additional paid holiday for long service
  • Reward Vouchers
  • Free meals on shift in our canteen
  • Annual Belfry awards
  • Team appreciation events
  • Fantastic resort discounts across restaurants, bars, retail, and golf
  • Bed & Breakfast from £35 per room
  • Free staff parking
  • Subsidised taxi service for those who don't drive
  • Livein accommodation for up to 3 months
  • Relocation bonuses

Learning & Development

  • Excellent training and career opportunities
  • Internal career pathways programmes
  • Access to The Belfry Campus Learning
  • Commitment to developing our team through apprenticeship programmes

Making a difference

  • Belfry ESG committee, dedicated to delivering an environmentally sustainable business
  • Supporting industry, local and national charities
  • Pledges made on 'Make Good Grow', offering our team's expertise and support to good causes

INDHOTEL
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