Administrator (Fat) - Castleford, United Kingdom - Premier Technical Services Group

Tom O´Connor

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Tom O´Connor

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Description

Job Purpose


The purpose of the role is to provide administrative support to the Operations Director & Technical Manager, Planners and the wider team, providing an exceptional level of service to both internal and external customers.


Key Accountabilities
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Customer Service

  • To update customer portals with required documentation once work has been undertaken thereby facilitating payment.
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Office Admin

  • Raise Purchase Order requests, liaise with Finance and submit orders to suppliers when requested
  • Dealing with certifications and assisting the Planner, covering for absence where necessary
  • Inputting information on spreadsheets and processing payments for parking fees, lodging appeals through the relevant local authority for legitimate parking to be reimbursed
  • Supporting with the identification of parking and hotel options for the Engineers working away from home and where requested by the Operations team make the necessary arrangements
  • Ensure electronic and paper files are well organised and accurately maintained
  • Organise the retention and archiving of paperwork that must be retained for safety and financial reasons
  • As a member of small team, provide administrative support to others in the wider team as directed.

Person Profile (Qualifications, Knowledge, Skill and Experience):

  • Proven experience in a similar role (service orientated with field-based personnel and national customers)
  • Strong IT skills, including MS Outlook, Word and Excel
  • Excellent communication and organisational skills, with proven experience of accurate information and systems maintenance
  • Good attention to detail
  • Professional, customerfocussed manner, helpful and supportive to colleagues

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