Administrator (Fat) - Castleford, United Kingdom - Premier Technical Services Group
Description
Job Purpose
The purpose of the role is to provide administrative support to the Operations Director & Technical Manager, Planners and the wider team, providing an exceptional level of service to both internal and external customers.
Key Accountabilities
-
Customer Service
- To update customer portals with required documentation once work has been undertaken thereby facilitating payment.
Office Admin
- Raise Purchase Order requests, liaise with Finance and submit orders to suppliers when requested
- Dealing with certifications and assisting the Planner, covering for absence where necessary
- Inputting information on spreadsheets and processing payments for parking fees, lodging appeals through the relevant local authority for legitimate parking to be reimbursed
- Supporting with the identification of parking and hotel options for the Engineers working away from home and where requested by the Operations team make the necessary arrangements
- Ensure electronic and paper files are well organised and accurately maintained
- Organise the retention and archiving of paperwork that must be retained for safety and financial reasons
- As a member of small team, provide administrative support to others in the wider team as directed.
Person Profile (Qualifications, Knowledge, Skill and Experience):
- Proven experience in a similar role (service orientated with field-based personnel and national customers)
- Strong IT skills, including MS Outlook, Word and Excel
- Excellent communication and organisational skills, with proven experience of accurate information and systems maintenance
- Good attention to detail
- Professional, customerfocussed manner, helpful and supportive to colleagues
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