Laundry Assistant - Bristol, United Kingdom - St Monica Trust
Description
Hours:
Full time, 40 hours per week
Hourly rate:
£12.00 per hour, plus weekend enhancement where applicable
Key Results
- Deliver a full and timely commercial and personal laundry service for all sites of St Monica Trust, as required.
- Control of laundry stores and equipment.
- Maintain a clean and safe working environment.
- Comply with Health and Safety regulations and legislation in relation to tasks undertaken and to report any situations that could be considered hazardous.
- Open, run and close the laundry service on Saturday mornings and times when the Manager or Senior are away.
- Build good working relationships with colleagues (including in other teams) and treat every item that passes through the laundry with care and attention.
- There may be occasions when you need to support with the transport of laundry between sites, to be agreed from time to time with line manager.
Communication
- Write notes and messages numeracy, literacy and verbal skills.
- Communicate with people with differing communication needs.
- Encourage and influence.
- Understand and follow instructions and procedures.
- Strong customer service skills.
- Mixed methods and mediums of communication.
- Analyses and evaluates given information.
- Adapts style and approach appropriate to situation or task.
- Structures tasks/activities.
- Preempts issues and troubleshoots.
- Refers appropriate decisions to line manager.
- Identify and recommend learning and development areas for colleagues.
- Challenge, or suggest new ways of working, to promote the efficiency of the unit or team.
- Demonstrate interest, care and attention.
- Create a positive impression.
- Reliable, dependable and professional.
- Understand the needs of older people and people with dementia (including willingness and motivation to learn).
- Aware of cultural and individual differences in all interactions and service areas.
- Works effectively as part of a team.
- Builds relationships of trust with others (team, residents and their family & friends).
- Potential exposure to challenging, physical or emotional situations.
Essential
- Ability to undertake heavy manual work.
- Evidence of ability to learn.
- Customer service skills.
- Experience of working in commercial laundry
- Experience of operating machinery.
- Knowledge of Health and Safety, manual handling and infection control.
- Duties must be carried out in compliance with St Monica Trust's Equity, Diversity and Inclusion Policy.
- This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out.
Salary Ranges:
£24, £24,960.00
Time Type:
Full time
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