Customer Service Administrator - Lapford, United Kingdom - Hireonline

Hireonline

Verified Company

Lapford, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Administrator - Crediton
We have a great opportunity for someone who is looking to use their excellent customer service skills in a growing friendly local business who really value and reward their employees

Do you have office experience looking to work locally or have you gained customer service experience in hospitality or retail and looking to move into an office?
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Job Title: Customer Service Administrator

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Location: Crediton

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Hours: Monday-Friday, Full Time 08.00am-5.00pm

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Salary: £24,000 per annum

The Company:

A family owned, local agricultural company with a rich history that has gone from strength to strength with over 90 employees to become a key player in the industry serving a large list of loyal customers within the South West, with further plans to expand.

This company has a great family culture, and supports its staff, nurturing talent and rewarding loyalty and hard work with opportunities for development and progression.

The Role:

The Customer Service Administrator will work as part of an upbeat and friendly team of 5, being the first point of contact for customers.

This is a busy role which entails building strong and lasting relationships with customers, providing a top-class service accurately processing orders and maintaining excellent communication skills throughout.

Your administration skills along with hard work and attention to detail will help you succeed in this fast-paced customer focused role.

Dedication and loyalty are always appreciated by this supportive company and will be rewarded.

Day to day tasks include:

Manage incoming calls and customer service enquiries
Build lasting, positive relationships with customers
Process customer orders on inhouse system accurately
Work with the inhouse database and process information paying close attention to detail
Update any discrepancies and correct orders if any problems arise
Provide administrative support for team members in the office

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