Customer Service Advisor - Portadown, United Kingdom - VANRATH
Description
VANRATH are delighted to be assisting a Global Energy organisation with the recruitment ofa Customer Service Advisor.
This company has a fantastic reputation, and is renowned to be one of the best employers in NI. This role will suit someone with relevant experience, who wants to join a fun and exciting team.
- (Monday to Thursday 8.15am-5.00pm, Friday 8.30am-4.00pm) - _
Hybrid_
Salary
£23,000 + Fantastic Benefits Package & Future Opportunities
Responsibilities
- To resolve problems to customer's satisfaction within agreed timelines, effectively and efficiently.
- To develop and maintain a full knowledge of client products and services.
- To maintain and update customer database with accurate information.
- Acknowledging the customer's issues and reassuring them of a solution.
- To contact customers and clients as required ensuring prompt resolution to customer queries.
- Provide a high quality professional service to internal & external customers
The Ideal Person
- Five GCSE passes (or equivalent) including English and Maths.
- Minimum 2 years experience in customer service dealing with calls and queries within a formal customer service environment
- Minimum of 2 years sales experience
- Excellent communication skills both verbal and written
- Proven track record at delivering results in a timely and professional manner
Salary:
£22,363.16-£23,190.83 per year
Benefits:
- Company events
- Company pension
- Gym membership
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Work Location:
One location
Reference ID:
PD5
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