Project Implementation Coordinator - Glasgow, United Kingdom - Gamma Telecom

Gamma Telecom

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A Bit About Us

Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.

Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.

As part of our growth, we are seeking a dedicated Project Implementation Coordinator to join our team in Glasgow.

What You'll Be Doing Day-to-Day
As a Project Implementation Coordinator, you will be instrumental in supporting Project Managers across all facets of projects, from initiation to closure

Your responsibilities will include:

Engaging with customers to set expectations and maintain communication throughout the project lifecycle.
Creating and managing project documents, including delivery trackers, to ensure project progress is transparent and measurable.
Executing delivery activities to meet project milestones and deadlines effectively.
Coordinating site access and managing thirdparty relationships and associated deliverables.
Proactively identifying and managing risks, issues, and lessons learned throughout the project lifecycle.
Providing regular status reports and updates as required to stakeholders.

What you'll need

Prince 2 Foundation certification or equivalent project management experience.
Background in Telecoms/IT or similar industries.
Strong project planning skills and experience.
Demonstrated expertise in customer satisfaction and engagement.
Proficiency in the MS Office suite.
Keen attention to detail and a proactive problemsolving approach.

This role is hybrid, meaning you'll be required to come into our Glasgow office once per week.

What do we offer?

25 days hoiday + bank holidays
Your birthday off
Private Medical Insurance
Electric Vehicle (EV) scheme
Pension plan
Enhanced maternity and paternity leave
Sharesave scheme

We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply.

We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.

We are a family-friendly employer with a culture based on trust, autonomy, and flexibility so that you to create a work-life balance and enjoy working here at Gamma.

Please note we only use recruitment agencies registered on our preferred suppliers list and as such, any speculative CVs received will not be considered.

Agencies cannot work on this role unless released by Gamma's recruitment team.

Gamma is a leading supplier of Unified Communications as a Service (UCaaS) in the UK, German, Spanish, Polish, and Dutch business markets.

We are AIM listed and employs 1650 people.

With a range of UCaaS, Mobile, and Connectivity services, Gamma provides robust and secure solutions that enable organisations to communicate, collaborate and offer a better customer experience.

Gamma's largest market is in the UK where our network-based services are supplied to SME, Public Sector, and Enterprise markets through a network of 1000 channel partners and its own direct sales and support capabilities.

In addition, Gamma owns Exactive, a Unified Communications specialist and Microsoft Teams Voice Partner.

Mission Labs is part of our team, a well-established UCaaS technology business that has built a reputation for creating technologically advanced solutions and delivering great service to its customers and partners.

This enables Gamma to enhance and expand its cloud contact centre (CCaaS) technology as well as accelerating its digital channel strategy.