Coordinator Ii Scfs - Long Hanborough, United Kingdom - NSF International
Description
Are you a dedicated, customer focused administrator, looking for a new challenge in a global organisation?Our Agriculture team audit and certify safety scheme standards related to produce and ornamental horticulture. We pride ourselves on our customer service and our integrity. We're growing fast, and that's where you come in
We are looking for a Customer Service Administrator (Coordinator II SCFS) who will join the team in Long Hanborough, Oxfordshire in a hybrid capacity (split of working in the office and from home), to manage the pre-audit process.
RESPONSIBILITIES
- Including, but not limited to:
- Managing the pre-audit processes for safety standards related to exported produce and ornamental horticulture
- Communicating directly with clients and auditors
- Ensure registrations are correctly completed and entered into client owned databases within designated timeframes
- Ensure auditors are allocated work as efficiently as possible
- Preparation of customer invoices and resolving queries
- Liaise with staff at all levels, UK and International
QUALIFICATIONS
- Experience in an administrative or customer service based role
- Customer focused, taking pride in delivering great customer service
- Experience of working in a similar position is preferred, but no previous experience in horticulture is required
- Calm and confident approach when dealing with challenging situations
- A high level of accuracy and attention to detail
- A methodical and logical approach, with good problemsolving skills
- Excellent written and verbal communication, organizational, and timemanagement skills
What NSF can offer you:
In this Customer Service Administrator role you will be part of a friendly and supportive Agriculture team who support the business across a wide range of related safety standards.
You will be joining a great team of hard-working individuals who will share their knowledge to quickly help you to become one of them, and progress up the career ladder in this global company.
This role also offers the flexibility for you to split your time between working in the office based in Long Hanborough, and working from home.
ABOUT THE TEAM
- NSF provides expertise and accredited food services across the entire food value chain: from agriculture, animal welfare, aquaculture, dairy, and production through to processing, distribution, quality management, retail, and restaurants. As a pioneer in food safety, we help businesses thrive while achieving their food sustainability, compliance, and risk management goals.
Our certifications services cover the Global Food Safety Initiative, supplier assurance, foodservice equipment and nonfood compounds, and organic and Certified Transitional certification through Quality Assurance International (QAI).
We also offer HACCP validation and inspection, label claims verification and certification, DNA and food package testing, and product and process development.
Separately, we provide expert consulting, food safety training, and auditing in areas including food fraud and gap assessments, retail food safety, and brand standards.
JOB INFO
- Job Identification
- 132 Job Category
- Consulting and Technical Services
- Posting Date
- 02/12/2024, 09:53 AM
- Job Schedule
- Full time
- Locations
- Unit 23, Long Hanborough, OX29 8SJ, GB
- People Leader Position
- No
- Work Classification
- Hybrid
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