Customer Service Advisor - Leeds, United Kingdom - Jo Holdsworth Recruitment

Jo Holdsworth Recruitment
Jo Holdsworth Recruitment
Verified Company
Leeds, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Overview:


Jo Holdsworth recruitment is seeking a Senior Customer Service Advisor to join a company located in Leeds, that offers commercial solutions in the UK, our client works with leading companies including those in inspection, surveying, and the emergency services.

This role requires strong customer service skills and experience working in a fast-paced environment.


Key responsibilities:


  • Build strong relationships with customers whilst providing a flawless customer experience
  • Actively improve the customer journey
  • Take ownership of any problems that may occur including logging complaints and completing corrective actions
  • Look after stock (purchase, book in and ship orders)

Experience and attributes required:


  • Excellent telephone manner and strong customer service skills
  • Experience working in a fastpaced environment
  • Excellent verbal and written communication skills
  • Experience in a coaching type of role or looking after stock (in a warehouse role or other) would be advantageous.

Perks and benefits:


  • 26 holiday days plus 8 bank holidays
  • Strong Vision, Mission, Values and, Leadership
  • Amazing training and development opportunities for career progression
  • Pension and Phantom Share scheme
  • Free drinks, breakfast and snacks

Job Type:
Permanent


Salary:
£25,000.00 per year


Work Location:
In person


Reference ID:

MJ
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